Question about HP J4680 Office Jet All-In-One Printer

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Saying printer is disconnected

Message saying printer is disconnected
or offline

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My printer said the same exact thing and when I had someone come and look at it they told me it was the port. Now I cant tell you why you and I had that happen to us but the port to the USB on the printer is the one that is not working. I just went to go buy another printer and this time a two year warranty!

Posted on Jul 27, 2009

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Posted on Jan 02, 2017

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Printer is not responding


printer offline means disconnected or turned off.
did you try to check if its selected as default to your computer?.
1, check device and printer of your computer and make your printer default,
2, use the usb cord of the printer first, so you could use your printer and configure it to wifi setup.

Apr 22, 2015 | Epson Expression Home XP-410 Small-in-One...

1 Answer

ML1865W offline


Hi,
Try disconnecting the printer completely from power.
Reboot your system and re-connect the printer again.
Check for paper jams and clear them.
Delete any print queues.

Hope it helps.Thanks!

Jan 05, 2012 | Samsung ML1865W Laser Printer

2 Answers

WHEN WE GO TO PRINT, IT SAYS PRINTER OFFLINE.


Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.

or


Printer Spool offline:
Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe

Jan 03, 2011 | Office Equipment & Supplies

1 Answer

Offline message


if the computer says printer off line then they are not comunicating try to reload driver

Jul 28, 2010 | HP Office Equipment & Supplies

3 Answers

Printer Offline Message


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix printer offline error :

http://printers.iyogi.com/errors/printer-offline-message.html

Hope this information helps you.

Jan 07, 2010 | Epson Aculaser C1100 Printer

2 Answers

Trying to print 'offline'. Computer recognises it is offline but will not print. Error message says 'Printer is offline' which is as it should be. Printer is HP photosmart C4580.


So, if you want to print, the printer must be online. Offline method doesn't work to print. When the computer sayst that the printer is offline, it means ypur printer is turned off or you don't connected the printer to PC.
As in conclusion, if you want to print set the printer online.

Oct 05, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Printer won't print says it's offline


hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

Apr 04, 2009 | HP Deskjet F340 All-In-One Printer

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