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Acer travel/mate 5310 don´t accept HP dectjet 6940

Trying to install new HP printer to my new Acer notebook result say fault when trying to print.
Vista program on my Acer


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Re: Acer travel/mate 5310 don´t accept HP dectjet 6940

Hi Joan,

First please uninstall all of your printers drivers and anything that related to that printer (so that we can start fresh like you just bought it.)

What I suggest you do is:

1st the download necessary vista driver download for your printer to your desktop .

2nd plug the printer in which will then in turn run the New Hardware Wizard.

(if the wizard doesn't run then right click My Computer> Manage > Device Manager > select and right click the printer (which should have a yellow question mark [?] > update drivers.

3rd Once the wizard opens then select any option (because you already have the drivers downloaded) hit Next > then use the second option which is Install From a Specific Location > navigate to your desktop then select the driver that you downloaded and everything should work.

i recommend that you download your drivers from here. just because the disk provided by hp are not well equipped sometimes.

let me know how it goes.

Please if you have the time rate me on my solution. If i fixed it then please rate me on it! ^_^


Posted on Nov 19, 2007

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