Try bleeding the tank. This is done by pressing on the gas valve to empty the tank. Be careful doing this. Search YouTube for bleeding a lighter for more info. Then fill the lighter. Manipulate the flame adjustment (varies according to model) to see if you can get a good flame. If that doesn't work, take off the bottom plate and remove the gas tank (Don't do this on a non-Cartier lighter--Cartier lighters have user removable tanks). The top of the tank should be on a knurled nut that can be turned. Try turning it a little and reassemble the lighter. If this doesn't work, you may have to send the lighter to Cartier at the Richemont Technical Center in Texas. But that may be a costly solution.
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