Question about Motorola Mobility RAZR V3

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Water damage??????????/ I don't know whta happened but the key pad and the side buttons stopped working except for the on and off button... what could be the problem?

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  • Juan Garza
    Juan Garza Jul 17, 2009

    ok well I sorta got abusive and actually hit my phone on knee and it works just for 5 seconds... hmmm what could the problem be?

  • Juan Garza
    Juan Garza Jul 17, 2009

    oh and I didn't get the cell phone completely wet probably a couple of drips of water at most...

  • Juan Garza
    Juan Garza Jul 17, 2009

    would my phone still be covered under warranty? It's only 3 months old.....or could i replace the sensory strip on my keypad? I dunno the buying a whole new one is not in my budget right now...



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Hello jbonesg,

I have to ask did you indeed get water on it at all ? If so that could easily cause it to short out if it wasn't dried out fully and was turned back on. In which case there is nothing you can do but replace the phone.

If you never got water on the phone, you can bet it is a manufacturing defect which Motorola Razr phones are notorious for. Either way you are looking at replacing your phone as repairing them is not very cost effective.

I'm sorry for the new's, I wish I could tell you something you would like to hear. Thank you for trying Fixya!

Posted on Jul 17, 2009

  • Quickfx PC Repair Jul 17, 2009

    Well Chances are the drops of water did not damage the phone unless those few drops got Inside the phone.

    Yes Violence + Electronics = Damaged goods.....basically doesn't work well :) As I had stated Razr phones are notorious for being defective that includes being easily damaged.

    Sorry about your luck - dantechcom

  • Quickfx PC Repair Jul 17, 2009

    If you still have all the paperwork that came with the phone you can look it over. The warranty would be from the manufacture of the phone itself.

    This link will take you to the support page for motorola phones. On the left hand side there is a box that you can put your serial number (from your phone) into the box and it will provide you with the warranty information for that phone. Then follow the proceeding information to handle it with the company.



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3.Remove the cell phone's plastic housing so that you can get to the keyboard. The exact method for doing this will vary widely based on your exact model of cell phone, but most will have small Phillips or Torx screws on the back side. Once you've removed the screws, use a pry tool to separate the housing and get to the keyboard.
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I hope you find it very helpful. Best regards.

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