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Our HP Color Laser Jet Printer keeps saying 50.2

Our HP Color Laser Jet Printer keeps saying 50.2 fusion error, turn off printer and turn on again. We have done this and no good

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I had a similar problem. make sure the fuser is the same voltage as the printer. 110v printer needs a 110v fuser. easy way to tell. White barcode sticker it is a 110v. Red or Pink then it is a 220v.

Posted on Aug 27, 2009

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Hi ellenf971:
Here is your problem.
50.X FUSER ERROR
50.2 error - Fuser Failure (Abnormal Warmup).
Perform the following steps:
1. The connector between the fuser and the
printer is not connected properly. Reseat
the fuser. Check the connector J5013
between the fuser and the printer. Replace
it if damaged.
2. Break in the main thermistor. Turn the
printer off and remove the fuser. Measure
the resistance between the fuser
connectors J5013LA-2 (MAINTH) and
J5013LA-1 (GND). If it is not within the rage
of 330k ohms to 50k ohms (at ambient
temperature), replace the fuser.
3. Break in the fuser heater. Measure the
resistance between the fuser connectors
J5013L-2 (FSRH) and J5013L-1 (FSRN)
with the fuser removed. If it is not within the
rage of 12 ohms to 52 ohms (at ambient
temperature), replace the fuser film unit.
4. Faulty DC controller. PCB Replace the
DC controller PCB
you will have to get an HP certified technician to replace the fuser assembly.

Hope this helps

Posted on Jul 17, 2009

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