Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Receiver does not seem to be working

I have been using the mouse without any issues. Today - I connect it to my computer and the green light does not come on. The mouse has a new battery and everything. I have tried using different USB slots and I have pressed the connect buttons on the reciever and the mouse. Still it won't work.

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Your problem is apparently in your mouse. Look at the bottom of the mouse where the receiver is placed back when not in use, there is a little thin button, it has to be depressed when receiver is in the USB port. Take the battery off, get a new and fresh battery, prior to inserting it back in the mouse, while holding down the small button install the new battery releasing the button simultaneously. Check also that the battery contacts in mouse are clean. Good luck!!! Chawah.

Posted on Jul 27, 2009

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I bought a Saitek wireless notebook mouse PM45 yesterday but cannot make it work. I have tried it on 2 different computers. The lights and on and off button seem to function but the screen arrow does not...


1. Plug the wireless receiver in to one of your PC's USB ports.
2. Press the button on the receiver for two seconds so that the green light
flashes.
3. Press the button on the underside of the mouse once (short press).
4. Wait for the mouse to connect to the receiver. If the connection fails, press
the button on the underside of the mouse once more to continue scanning
(the connection will normally be made on the first press).
The whole process should take less than 10 seconds.
if the mouse refuse to connect check the battery and the power button of the mouse...and also you can try to change the USB port of the receiver ..

Apr 23, 2010 | Computers & Internet

1 Answer

Bought a MS wireless laser 7000, but cannot get it to work.


Hello

Basically, first thing you need to do is to connect the receiver and or charger to the computer, in some cases you might have a external power adapter that you have to plug in.

After that, turn on the mouse, if noting happens, place it on the charger and let it charge for a while.

you should have a green light on the mouse when it is charged.

Remove the mouse from the charger and see if it works, if the mouses light is green and it seems to be working, but your cursor is not moving, then find a connect or similar button from the charger / receiver, press that, and then press a similar button on the mouse, in most cases its in the bottom. Those two need to be pressed within a certain amount of time, to be quick about it.

Also make sure you are using a USB port, don't use a USB adapter to connect the cable to the old styled mouse port.

if your mouse still doesn't work, try a few different usb ports and restart the computer a few times. it should work.

Jan 25, 2010 | Microsoft Office Equipment & Supplies

2 Answers

Hi, I have the wireless mouse 3000 and I just changed my batteries but on the receiver I can't get the green light to work. I tried pushing the button on the receiver but nothing. Any idea? The mouse has...


Try putting the receiver in another USB port on your computer. If it still doesn't light, push the button on the receiver and the reset button underneath the wireless mouse (you might need a pen/pin to do this) for approximately 10 seconds at the same time. The receiver and the mouse should now be synchronized.You should be able to use your mouse and and receiver should be giving a steady green light. If not, you will have to consider that the wireless mouse receiver is busted.

Nov 27, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Optical light on Mouse not working


Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

Sep 06, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Receiver not recognized by computer


The green LED on this reciever is also a button. Press the LED on the reciever with a small blunt object (pencil will work) and then press the "connect" button on the bottom of the mouse. The green LED should come on, and restore the connection between the reciever and the mouse.

Apr 14, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

My mouse stopped working, changed the batteries, reset the link button, started working, went away from the computer and now it isn't working. Tried resetting the link button, nothing is happening.


do you have pets or live with other people with access to the pc?
have you tried rebooting?
sorry if it seems basic, but first things first.

Jan 29, 2009 | Computers & Internet

2 Answers

Logitech Mouse V320 Corless Optical Mouse not working


The warrenty period is usually a year. Is there a connection button on the receiver as well? Normally you need to press the connect button on the mouse, and then on the receiver shortly there after. If you want to replace it, you might have an easier time just getting a new mouse.

Jan 25, 2009 | Logitech Cordless Mouse

1 Answer

MS wireless notebook optical mouse 4000


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 20, 2009 | Computers & Internet

1 Answer

Wireless keyboard


wireless keyboards and in wireless mouse devices, use the following methods in the order that they appear in.

Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.

Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.

Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.

Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Mar 02, 2008 | Sakar 62150 Keyboard

16 Answers

Microsoft Wireless Notebook Optical Mouse Model 1023


My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.

Nov 27, 2007 | Microsoft Wireless Notebook Optical Mouse...

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