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Hello! I have a Universal Remote Control Aeros MX-850 with old software. I bought it from an authorized dealer. I'm trying to look for newer software so I can program a newer TV. The code isn't in the old software. Can you help me?

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  • laurasduncan Jul 17, 2009

    Hi, thanks for your response. I had already registered the product and downloaded the software but it still doesn't have my tv - a 40" Sony Bravia LCD as a choice. I also tried your second idea but it didn't work. Any other ideas?

  • laurasduncan Jul 20, 2009

    Thanks for your help but I ended up having to contact Universal Remote Control directly to get it fixed.

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Fortunately there is still a website that you can download the latest software for your remote. If you go to the following URL: =>

http://www.universalremote.com/pro/registration.p

You will have to register your remote but once you do, you can then download the latest software. If you still cannot operate your TV, you can try and let the remote itself find the code. Touch the Main button to make sure you are on the main menu. Then you just press the On button and wait. It might take up to twenty minutes, but your TV should then power down for you. Unless your TV is made by an obscure company, you should be able to then control your TV.

Posted on Jul 17, 2009

  • bvanjoff Jul 17, 2009

    If you followed the instructions on my second recommendation and waited the required 20 minutes then you may well have a remote that is not functioning correctly. When you go through the sequence I described, the remote keeps sending different codes until the unit responds. Waiting the full 20 minutes allows the remote to try thousands of different codes. As you own a Sony TV, the remote should have found your code quickly. Certainly it should have found it after 20 minutes. If your regular TV remote works on your TV, but after waiting 20 minutes your Aeros can't find the code, I would return it to the place you purchased it from and ask for a replacement. Or you could also buy a Universal Remote from one of the more mainstream companies such as Logitech, Phillips, RCA, or even Sony. Their guides will definitely list a code for your Sony TV.

  • bvanjoff Jul 19, 2009

    When you have the opportunity could you please give my answer a rating?
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