Question about Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor

1 Answer

Have a Paloma PH-28 propane tankless, the main power went out twice yesterday and came back on by it self, now the waterheater starts with good water preasure then water preasure decreases and the remote starts flashing C4 and 12 codes, the tank is firing for a couple of seconds and goes out and then it fires again and then we get the codes with decreased water preasure.

Posted by on

  • 1 more comment 
  • teddynov Jul 17, 2009

    Water comes out full blast when water heater is off

  • teddynov Jul 17, 2009


    1. I would like my money back thanks for no help

  • teddynov Jul 17, 2009

    You need to refund my credit card thanks

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,359 Answers

Here's the original for the PH-28

http://www.designerplumbing.com/specs/paloma/ph28.pdf


Per specification

14-150 psi is require to operate.


DO YOU HAS a whole house water filter before this heater?

When was the last time you change this filter.

Change then filter and see what's next.



Posted on Jul 17, 2009

  • 2 more comments 
  • Vincent_G
    Vincent_G Jul 17, 2009

    Shut off the water to the heater.

    Drain and remover the pipe closest to the heater.


    The 3/4" pipe to the unit may has a simple filter screen /mesh to prevent dirt from flowing into the unit.




  • Vincent_G
    Vincent_G Jul 17, 2009

    Per Paloma site





    The Controller displays error code “12.”









    Gas service has been interrupted. Contact your gas utility, or replace the LP canister.
    Did the LP tank get refill yesterday?

    On long LP line, like a class A RV,the propane line need to be purge the air out.

    Air pocket will stop the flow of propane.


    Please follow Paloma direction on how to purge a propane line from LP tank to the water heater unit.


  • Vincent_G
    Vincent_G Jul 17, 2009

    FYI,I can not see your comment in real time.


    Your comment .....WATER come out in full blast minutes after

    I type in Per specification

    14-150 psi is require to operate.


    I know this is not want to see but it's part of the troubleshooting step.

    I'm sorry I can not see your reply soon.


    PLEASE remove me from you panel and do not pay me.







  • Vincent_G
    Vincent_G Jul 17, 2009

    It was never charge. Please cancel via Fixya.

    It take 30 days clear a bill via FixYa

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Getting a 76 flashing on my Paloma PTG-74XP tankless water heater


Error code 76
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/pdf/Rheem-Tankless-Fault-codes.pdf

Open following link for Rheem/Paloma/Richmond/Ruud tankless troubleshoot resources including error codes, self help, manuals, parts links, tips, and contact information.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 30, 2011 | Rheem Paloma PTG-74XP / RTG-74XP Liquid...

1 Answer

Intermitant failure of waterheater to turn on when demand is created, then at other times there's no problem. lately it fails to resond more than it works.


Open following link for Rheem/Paloma/Richmond/Ruud tankless troubleshoot resources including error codes, self help, manuals, parts links, tips, and contact information.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 27, 2011 | Rheem Paloma PTG-74PVP / RTG-74PVP Liquid...

1 Answer

My paloma is not heating the water. what could be the problem?


Check following link for Paloma error codes:
http://www.palomastore.com/paloma_error_codes.html
Check following link for recall list:
http://www.tankless-recall.com/tanklessSearch.aspx

As general rule, tankless repairs are done by someone trained and certified by manufacturer.
This is because tankless are complicated and problems range from water quality, water pressure, air quality, venting, burner maintenance, sensors for each of the parameters listed above, and can also be a combination of factors.

Feb 22, 2011 | Rheem Paloma PTG-74XP / RTG-74XP Liquid...

1 Answer

Thermostat flashes IL ? Model PTG-53PVN


http://www.palomatankless.com/owners/homeowner+trouble.lasso#28-11
The Controller displays error code "1L."
There is a build-up of lime in your Paloma.
Contact your plumber to service the Paloma by flushing out the lime.
Also search u-tube for flushing lime out of tankless.

Dec 29, 2010 | Rheem Paloma Tankless Water Heaters...

1 Answer

Turn on water the electronic ignition not coming on


The tankless water heaters require larger gas supply lines because of the on-demand consumption. While I don't know your units rating, most Propane Tankless Waterheaters require 2" supply lines. Moreover, pressure is directly related to temperature which sounds like your problem entirely; consider the run of the gas pipe from the tank and the ambient temperature. Now you see why plumbing is a hard profession to fake... =)

Nov 19, 2008 | Bosch AquaStar 125FXKIT-LP 125FX Liquid...

Not finding what you are looking for?
Rheem Paloma PTG-74PVN /  RTG-74PVN Natural Gas Indoor Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rheem Water Heaters Experts

Donni Steen

Level 3 Expert

659 Answers

gizmonix

Level 1 Expert

13 Answers

Brad Brown

Level 3 Expert

15557 Answers

Are you a Rheem Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...