Trend Micro PC-cillin Anti-Virus 11 Full Version for PC
Problem for Trend Micro PC-cillin Anti-Virus 11 Full Version for PC

I paid to renew my subscription but I didn't




By hawckie on Jul 17, 2009

" "
I paid to renew my subscription but I didn't follow the links on my computer and my computer says it has expired but i've got the receipt to say i've paid for it.

Solution #1

posted on Aug 15, 2009
Not Rated)

bschilz

Rank: Guru  Computer Software  Expert
Rating: 87%, 641 votes
According to Trend Micro,"After successfully purchasing a renewal, your current expiration date will be extended. This may take between 24 and 48 hours to take effect"

It says if it does NOT update after 48 hours, go to this webpage and follow instuctions...
http://esupport.trendmicro.com/Pages/My-expiry-date-is-incorrect-after-I-renewed-my-Trend-Micro-consumer-pr.aspx
Comments:

Aug 15, 2009

- According to Trend Micro,"After successfully purchasing a renewal, your current expiration date will be extended. This may take between 24 and 48 hours to take effect"

It says if it does NOT update after 48 hours, go to this webpage and follow instuctions...
http://esupport.trendmicro.com/Pages/My-expiry-date-is-incorrect-after-I-renewed-my-Trend-Micro-consumer-pr.aspx

Aug 15, 2009

- Trend Micro's site says expect 24-48 hrs for it to update. It also says if it doesn't, use this link to resolve the issue.
http://esupport.trendmicro.com/Pages/My-expiry-date-is-incorrect-after-I-renewed-my-Trend-Micro-consumer-pr.aspx
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