Question about Brother DCP 165C Compact Color Inkjet Multifunction Printer

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Black ink does not work

We have just installed new colored and black ink. when i try to test print only colored ink is working. i try to reinstall and clean it several times still the same.. it doesnt work

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6 Suggested Answers

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Posted on Jan 02, 2017

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Mix-it-up
  • 832 Answers

SOURCE: Black ink not working; but colors are

Use a original brother ink cart. Do the cleaning twice. If there is no more black blocks to see, the printhead is crashed!

Posted on Sep 11, 2007

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  • 125 Answers

SOURCE: Yellow is a greenish color

Try printing this test pattern. I got this from this other website. But as ridiculous as I may sound, did you put the yellow cartridge into the Cyan compartment? Because to produce green you need to combine yellow and cyan. This test pattern will tell you which colors are not working properly. Then we can trace which cartridge is the problem or not. Let me know the colors that come out.27dfd86.jpg

Posted on Jul 22, 2008

xptareq2000
  • 1447 Answers

SOURCE: My printer will not print black ink. The ink is

You clean your black cartridge or head

Posted on Jun 26, 2009

KingDWS
  • 1606 Answers

SOURCE: MFC-790CW; will not print the black color..

You probably have a plugged print head or the black ink feed is plugged.
Depending on how bad it is you may find it easier or even cheaper to replace the printer.

If this is a ink caused problem you stand a chance of fixing it if you are patient but you might go through half an ink cartridge to get it working, If it is stubborn it can take 20 or 30 cleaning cycles before you see any black. You can try using household vinegar (dissolves the dried ink) on a qtip or lint free paper towel to try to clean the print head. To do this you remove the ink cartridge and very gently rub the towel with the vinegar on the print head. This might require you to move the print head to one side so you can see the actual print area (where the ink comes out). Keep doing this until the towel starts to come clean ie not as much ink coming off. Then run a few print cycles and if this works your printer will print as good as the first day you had it.

The next stage would require filling a old clean ink cartridge with vinegar and running cleaning cycles. Usually can be pretty messy and you should rethink buying a new printer but will really clean things out.

It is also possible that the print head has picked up clay or paper lint from the paper and this has hardened like a cement. That means replacement.

Posted on Aug 17, 2009

  • 1218 Answers

SOURCE: I just purchased a brother mfc-6490cw and it will

The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Posted on Mar 08, 2011

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