Question about Microsoft Xbox 360 Console

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My xbox 360 can't connect MTU xbox live it's the modem

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Call your ISP and ask for whats going on.

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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I bought a new DSL-2642B Wireless Router and Modem but it won't let me connect to Xbox Live, the solution that the Microsoft Solution thingy game me was to change the MTU settings, any idea of how to...


In order to connect to Xbox Live with a Wireless Modem and Router, you will need a Xbox 360 Wireless Adapter. You can get a Xbox Wireless Adapter cheap on eBay, or you can buy it Microsoft at Gamestop. http://www.gamestop.com/browse?nav=16k-Xbox+360+Wireless+Adapter
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To find your MTU Settings, follow these steps.
1. Click on 'Start'
2. Click on 'Run...'
3. In the bar, type CMD, and hit enter.
4. A black box should appear. Type "ipconfig" without quotation marks in the field.
5. Your IP Address, Subnet Mask, and Default Gateway codes should pop up.
6 Go to your internet browser and type you IP Address into the URL box.
7. You should find MTU settings, and you can set them to your desire.

May 28, 2011 | Microsoft Xbox 360 Console

Tip

Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

Change MTU settings on an RCA DCW 725


  • There are no user configurable options to cable modems, everything is based off the configuration file that your ISP pushes to the modem during registration.

  • Try connecting your XBOX directly

Apr 07, 2010 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

1 Answer

Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 LIVE Won't Connect


Is the modem also a router?
You need to login to the IP address of your device... if the modem is only a modem, try going to your own IP address.

http://whatismyip.com will help you find it. This may bring you into the settings of the modem. If it is a router as well, then you will need to go to your default gateway's IP address.

Go to start, then run.
Type cmd, then click ok.
type 'ipconfig' and hit enter. Look for your Default Gateway
type that ip into your browser (IE/Firefox/whatever) and login
adjust the MTU to recommended settings. If its at 1500, try 1364 of 1492

Jun 16, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Aaaaaaaahhhhh mtu xbox wont work getting fed up wot is problem


xbox live is down for maintainence it will be back up 2moro

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Insuficient MTU


I have been through this before, I learned how to change my mtu but that did not work. I wound up getting a new modem. And thats what worked

Jun 13, 2009 | Microsoft Xbox 360 Console

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 live states MTU failed


for some reason i cant connect to live, it says that my mtu has failed. any surgesstions how i solve this??

May 18, 2008 | Microsoft Xbox 360 Console

2 Answers

Live


It's when Xbox live is temporarily down
For repairs and the etc.
It'll be working now.

Apr 21, 2008 | Microsoft Xbox 360 Console

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