Question about HP Pavilion dv9500 dv9600 and dv9700 FF Athlon Motherboard - 450799-001

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Laptop not charging the battery

Okay guys, I got a tuff one. I have been trying to figure this problem out for over 5 months now without resorting to replacing the motherboard. I realize that this is probably the most likely answer to the problem, but I am hopeing that someone out there knows a quickfix to this.

I have an HP DV9600 Laptop. One day it stops charging the battery. Ironically, at the same time, the AC jack seemed to be coming loose beucase it would not stay seated in place and made moving around with the laptop near impossible. After going to the HP website and downloading the calibration tool, updating my bios, I decide it is probably a bad connection of some sort with the power port, so I replace the module but it still feels loose and it still does not stay in place. I come to the conclusion that the problem is the power cord. The tip of the plug is tweeked which is giving it a bad connection. I use a different power cord and it stays in place and I dont have any problems using the laptop anymore, HOWEVER, the battery still does not charge anymore. I replaced the battery from another laptop identical to my DV9000 and that battery does not charge in my laptop. So I took my battery and tried it in the other laptop and it works fine(although very low on power). So I come to the conclusion that there is a problem with the power relating to the battery port.

The obvious remedy to this problem is to replace the motherboard, however, like I said, I am hopeing that someone out there has an alternative such as checking to make sure the BIOS battery didnt die(I havent tried this yet, I will though if someone thinks it is worth taking the entire laptop apart to find out).

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  • Aaron Fox
    Aaron Fox Jul 25, 2009

    I dont know how to use a multimeter, circuts were the one thing in physics I couldnt grasp, plus I dont want to take the risk of shorting it out. I talked to HP, they are doing a recall, I am not sure if my problem is considered an exact match to the recall since my light was blinking instead of not turning on at all, however, the rep was able to put it under the service enhancement. Kudos to HP, they even paid for the shipping.

  • Aaron Fox
    Aaron Fox Aug 02, 2009

    BTW ... You call me a laymen and then you ask me to vote for you? comon dude. I dont care how helpful your advice is, you dont insult someone and then ask for their vote.

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Yeah, u tried all the thing which a layman could have done, r u familiar with the use of multimeter??

if so plz, open up the other laptop carefully, switch it on!!

with use of multimeter check the current, n voltage at the battery port.

then do the same with ur lappy.

repeat the thing for 2- times.


if both the reading r same ur battery will be charging but the there a BIOS fault, which can be fixed with little help from techincal support.

n plz tell the does ur lappy run if a charged battery is placed??


as u said the I guess the problem lies inbetween ur lappy n the motherboard.



if the readings r different, then maybe ur charging unit is damaged, kindlly replace it !!

all the best, thank u!!


plz take precautions n a well calibratied multimeter !!

thank u !!

if my solution is appropriate the plz vote me.. thank u!!

Posted on Jul 17, 2009

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