Question about Motorola Mobility Moto Q

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X red color sign inside battery meter while charging

Ihave a moto Q8.I bought it one year ago.Few months ago, my mobilecouldnot show home screen just showing "windows mobile" .In Nepal,thereis no motorola service centre.Later i took my mobile to a local repaircentre,he told me that itneeds software installation,he charged me RS 5000 which is veryexpensive but i accepted it and my mobile got working.Afterone month,another problem arised, When i charge mobile i cann't seemobile charging,shows no battery (X red color sign inside battery meter).Later mobile got turned off.Now my mobile cann't turn on.I thoght mybattery is not working,i bought a new battery and replaced it butmobile could not turned on.I tried my old battery in another motorolamobile,i found its working.So i found that it is not batteryproblem.Again i went to lots of local repair centres,they said that itneeds software reinstallation and flashing which cost Rs 8000.So i amin confussion whether to repair or not as the charge is very expensiveand unaffordable .I think they are cheatingme,so i want to know the exact procedure how to repair my mobile.Lasttime,he repaired my mobile witin around 20min,he just connect my mobileto his computer,noted my mobile IMEI .Now he is asking Rs 7000.InNepal moto Q8 costs Rs 20000. so repairing charge is very high i.e halfof its price. Is there any online support centre from where i can getmy mobile repair and guidances. I am ready to pay online for software.Where i can get moto Q8 software?Please help me. Hoping to hearing soon

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Pls try to install moto software through gsm_ forum by Google search

Posted on Jul 17, 2009

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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