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Devin Porter Posted on May 06, 2016

Why is my kyocera hydro veiw froze on shutting down screen

Need to get my phone working

1 Answer

Lynne Bengough

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  • Contributor 31 Answers
  • Posted on May 07, 2016
Lynne Bengough
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Joined: May 09, 2013
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Did u try holding down the power on button?

  • alvapalin Jul 09, 2017

    yes, ive already tried that. Ive done that several times in fact. I thought about a reset but am scared it will wipe my sim card. The sim card is from an Obama phone.

  • alvapalin Jul 09, 2017

    One thing I havent done is let it run down. Maybe I should try that. I will do that today. ty

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The bottom buttons on my phone (home button, back button, etc) are not working, it has never done this before. So, now if I want to go back to the main screen I have to shut down the phone and turn it back...

Hello Katelynn Boden,

Even if I had your drawings & specifications...
I would still have to LOOK at your KYOCERA
to determine what/where the damage... then
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My suggestion...
Assuming you are not ready for an UP-GRADE

would be to get a SPARE PHONE from eBay Brand New Kyocera Hydro waterproof design4GB Black Boost Mobile Smartphone...

Fix DATA (or sim card) then... at your leisure... CONTACT
Boost Mobile Kyocera Hydro... for repair & return.

Hope this helps

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