Question about Sony Handycam DCR-HC96 Mini DV Digital Camcorder

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Cassette loading error 31:23

Cassette loading error beep to eject While recording or playing back I get the error message C:31:23 Reinsert cassette. When in playback I eject and reinsert the cassette the problem in playback usually goes away. However, when recording usually the unit keeps on going and images are scattered, with a clicking sound that repeats every fraction of a second, making the recording useless. The problem appears to occur more towards the end of the tape.

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Re: cassette loading error 31:23

Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Posted on Feb 22, 2008

Re: cassette loading error 31:23

I have had this same problem several times. In all cases the problem has been a tape that has been run at the very end of it's lenght and it is too tighten. I loose the tape manually just a bit and it helps. Just be careful not to leave the tape too loose.

For loosing the tape you have to push the lock button with e.g. a pen and while doing that just take the tape out just a bit. Tape should be left at the level it was. It must not look like a loosen tape. If you get it out too much, just roll it back by twisting the reel again while pushing the lock button down.

To be able to loose the tape you of course need to open the protective lid first. For this there is a separate lock switch at the side of the cassette.

Posted on Mar 05, 2008

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