Question about Motorola Mobility Moto Q

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Moto q9h speakerphone works, can't hear ringtones or any sounds

My Motorola Q9h stopped producing sounds today. I can use the speakerphone to listen to calls however, I can't hear any ringtones or audio files. No audio with Windows media player either.
I have checked all settings and rebooted a couple to times, nothing. The vibrate function still works and I can listen to calls normally (speakerphone off). Please help.
thanks

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Hold down the scroll wheel on the left side while in windows media player, hold it down till a volume bar comes up, make sure that its all the way up by rolling the wheel up

Posted on Jul 21, 2009

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My Motorola Q9h stopped producing sounds today. I can use the speakerphone to listen to calls however, I can't hear any ringtones or audio files. No audio with Windows media player either. I have checked all settings and rebooted a couple to times, nothing. The vibrate function still works and I can listen to calls normally (speakerphone off). Please help. thanks

Posted on Dec 31, 2012

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Can i use my mp3 music in my motorola q9h as my ring tone


Dear sir,

I am goin to let you know the solution of your problem. :)
Please do it as it is written above. :)

> First open the menu.
> Then profile & then go onto your desire profile you want to use.
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> And then finally you can select your ringtones from your Mp3 music. :)

Enjoy & Best of luck.

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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