Question about Logitech QuickCam Pro 4000 Webcam

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Web cam ok so the microphone works, but the camera doesn't. when i try to turn it on or take a picture.. it says that the usb isn't connected thus the camera wont work. For messenger it says that i dont have a camera. what to do?

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You need to install a driver

Posted on Jul 17, 2009

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I install the software but I am unable to download photos and videos...I follow instructions but I can't and I don't know why. I connect the camera after I've installed the software and...


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Hi,


Please follow the steps below for connecting the Camera to the Computer for transferring the images.

Turn the Camera ON.

Turn the Computer ON.

Make sure to Insert the Memory Stick in the Camera.

Set the USB CONNECT option in the Setup 2 Menu of the Camera to PTP. [Set the Mode dial of the Camera to Camera, press the Menu button, select SETUP-->SETUP2-->USB CONNECT-->PTP-->OK.]

Connect the Camera to the Computer using the supplied USB cable.

The Computer will automatically install the USB Driver for the Camera.

When the installation completes, an AutoPlay window will appear.

In the AutoPlay window, click the Import Pictures option.

In the Importing Pictures and Videos window, click the Import button.

If the USB connection from the camera is not recognized by the computer, disconnect the USB cable and repeat changing the USB CONNECT option to PictBridge, Mass Storage or Auto.

If the issue persists, try connecting to a different USB port on the Computer.

Try re-installing the USB Driver from the Device Manager.


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On the camera itself, unplug the USB, turn it on and...

Press MENU....
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Press ▲▼ to choose USB...press OK...
Press ▲▼to choose MASS STORAGE...press Ok..
Press MENU to exit...
Then plug it back into the USB cable.

Good Luck

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