Question about Sub-Zero 650 / O Bottom Freezer Refrigerator

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Subzero freezer drawer left partially open- went into shutdown. This has happened before, and there was a trick- like turn the freezer control to 1 for twenty-four hours, then up to 3 for twenty-four hours. Does anyone know what I'm talking about?

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Unit is most likely frosted over. bets thing to do is turn control for freezer to off for 24 hours, put down some towels for the water and prop the drawer open at least 6 inches. Then turn back to normal setting and allow 12 hours minimum for normal tenperature

Posted on Aug 05, 2009

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Sub zero freezer drawer frozen shut


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Frost can build up for multiple reasons. Most common is the start os an iceblock. Other reasons can include condensation from door being left open or opening too much. It can also happen from backsplash from the inlet tube for the ice maker. If the fridge is running non stop. It sounds like the ice block is forming and the temps are not getting to the program temps. If at factory setting the freezer should be at or around 0 degrees and fridge should be between 42 and 48 degrees. Has the fridge shutdown at all to go into defrost? The defrost timer may have went out and is causing an iceblock. If there is an ice block always change bimetal/ defrost thermostat.

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check u tube for problem solving videos.

There are a number of great troubleshooting u tube videos, which show you what to look for and many of the fixes are really simple and are universal for all fridges. The simplest is that you left a door open, moisture got in and froze causing ice to build up, so you have to thaw it totally, not just turn it off. I moved my older subzero and think one of the tubes must have been knocked and it lost its Freon, so stopped cooling. The cost of having it recharged was so prohibitive (ie environmental disposal issue meant it had to be moved to a special location fixed and moved back at my expense or Subzero said it was a closed unit and you had to replace the whole thing$ 1,300 for the condenser alone) so, I tossed it + bought another used one until my renovation was done.

Generally with any fridge, there seems to be 2 possible Simple reasons:
1. DEFROST MODE PROBLEM it is stuck in defrost mode
. a)the defrosting tube is plugged

b)The tube or thermostat is frozen, most likely because someone left the door open or the seal is poor;

c) termostat defective-untube video explained how to test circuit;
4. CONDENSER ISSUES: the condenser coolant gas is low and can be easily recharged- see the u tube how to video;
5. Condenser is dirty and cannot breathe- vacuum it;
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I have had this problem with the fridge portion of my SUBZERO bottom freezer and Subzero (and a repair person ) gave me some good advice, which should also apply to yours, but you might want to call them yourself:
1. Simplest fix- if the defrost tube is blocked or frozen, the defrost cycle will stick on preventing cooling (either freezing up or heating for the defrost cycle not cooling); Some subzero models are especially prone to this. I could see part of my tube inside the fridge on the back wall close to the bottom where it drains and removed the panels to expose and clean it;
2. You should pull it out and unplug it to get it to defrost fully. After doing that once, I made sure my fridge was on a separate circuit or switched!! Yours might not be the same, but on mine the tubes run through the fridge to get to the freezer so both parts have to defrost;
3. Subzero fridge and freezer each have their own independent condensers, so you might be hearing the condenser for the fridge running, even though one part is turned off.
4. Check the thermostat to see if it is working. There is a good u tube video on this.
5 Some of the u tube videos show how to "recharge" the Freon. Subzero told me these are sealed units and could not be done, so regardless of the problem, the condenser had to be replaced. The subzero repair person was really helpful + checked the Freon or gas level (Mine was old enough that it was Freon not the newer environmental stuff) so they would have to haul it away to drain and recharge it + then the condenser might still have to be replaced.


Good luck

Joan

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I had this problem several times and have learned alot. Hopefully some can benefit from my learning and mistakes.

On the inside of the freezer on the right is a drain tube. The defroster cover flows into this little drain. This drain goes into the pan at the bottom of the freezer, and the water evaporates. My subzero 550 had an old drain heater already in there, but obviously not working properly.

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If not, order a drain heater (contact Clarke Customer at 800-305-0722 and order item number 4202160, Freezer Drain Heater - under $40). I installed this and got some success, and am still counting the weeks after 8 have already passed.

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