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Try this. It stumped myself and some true experts once. We were having problems with the keyboard in a darkened room. There is a Function ( "F" or "FN") key on the lower left of the keyboard. It's labeling
is often blue in color. In low light conditions, you cannot see the
blue coloring. It is used to turn a section of the keyboard into a calculator.
That section will have dark blue numbers written on the keys that
change function. For example the K may have a dark blue number 2
written on it. In other words, When you type the Alphabet you come up
with some numbers substituted for letters and not all of the keys may function. Give it try. Best Regards, Mark
The only way I know to bypass the password request procedure is to hard reset. You must, most probably, know that a hard reset will reset your device to its factory defaults, thus deleting all programs you have installed, as well as your personal data and settings. Anyway, to hard reset your device, slide its keyboard open. Then, press and hold both the blue 'Fn' and the green 'Call/Send' buttons, and, whilst keeping them pressed, briefly press the reset pin with the stylus pen. Release the keys only when a confirmation request screen comes up. Confirm the procedure by pressing the left softkey (which should be labeled 'Yes'). Hope you are able to sort your problems oute. Best regards, Carlos
The only way I know to bypass the password request procedure is to hard reset. You must, most probably, know that a hard reset will reset your device to its factory defaults, thus deleting all programs you have installed, as well as your personal data and settings. Anyway. to hard reset your device, slide its keyboard open. Then, press and hold both the blue 'Fn' and the green 'Call/Send' buttons, and, whilst keeping them pressed, briefly press the reset pin with the stylus pen. Release the keys only when a confirmation request screen comes up. Confirm the procedure by pressing the left softkey (labeled 'Yes').
Hope it works for you.
It must have been something you have installed (e.g. SRS WOW HD is known to cause this problem in your device), or even a registry change you might have made. You now have to hard reset it, in order to get rid of such a state. You'll lose all your personal data by doing it, but there's no other way that I'm aware of.
To perform a hard reset, slide the screen to reveal the hardware keyboard. Press and hold both the blue Fn and the green Call buttons for a couple of seconds, and, then, press the reset pin with the stylus pen. A confirmation screen should come up asking for confirmation. Confirm with the left softkey (if I'm not mistaken).
Hope you are able to sort your problems out.
I had the same question a month ago (with the Verizon version) and found that the actual problem was that I had the brightness turned all the way down. When I turned the brightness up to the second notch from the left, the keys lit up again. Although, I do not have it set to only turn on the keyboard backlight on in the dark. I have it set to always turn on when I slide out the keyboard. I also noticed that when I had the brightness turned all the way down, the lights on the front (aside from the touchscreen) i.e. the internet explorer button, would not light up either. That helped me a little with troubleshooting. Hope this helps!
Same thing was happening to my phone...Welcome! Please wait... After at least 40 hours of charging I was getting a little fed up. I picked up the handset, took a ball point pen and pushed the "activation" area on the bottom the phone...heard a click...now it is working. I don't think the tiny pin that comes with the phone activates the phone properly.
Open your phone to the qwerty keypad. In the righthand corner above and between the speaker and power/clear buttons, there should be a whiteish little button. Is anything obstructing it? Try pressing it gently a few times with a small phillips screwdriver or a ball-point pen top. GENTLY being the keyword! When you push that down, your outer screen should be lit up, and when you release it, it should light up the inside screen. Note that when your inside screen is lit, that your outer screen should light up blue-black-purple, and vice-versa.
If there is no obstruction that can be easily removed or fixed, I reccomend returning it to the retailer/company for a refund or new phone.
As a strobe owner, I understand your frustration. Worst phone I've had so far.