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HDTV RCA R52WH74 model. Convergence gone, can't get replacement part. TV = 2yrs. old. Does anyone have an idea if this tv is on recall? Or a website I might be able to get the part. Or if there is a repair kit available. Thanks

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  • susiparrisha Jul 27, 2009

    I purchased a repair kit from tvrepairworld.com.
    Followed the instructions. I still do not have the convergence listed in the setup menu. The CD explains how to get into the service menu, but this didn't work either. How do I fix this problem, I don't think I should have to buy another CD from this company. I spoke with a customer support person via telephone. He said after I resolder the the big black fuse, if I still have trouble with the convergence to contact them through their email. I have yet to get a reply.Does anyone know how to access the internal service menu for a RCA HDTV reprojection Tv? Thanks.

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You can get what you need at the following link and they will be able to tell you what you need to repair the issue. Call or leave them a email.
http://www.tvrepairworld.com/

Posted on Jul 17, 2009

  • Sonny Berry
    Sonny Berry Jul 27, 2009

    I spoke to tvrepairworld, and they mentioned they sent you a request to join instant messaging for your support but you never returned it. Send the inviatation back they sent for Yahoo messenger. They cant help you if you dont send back the instant messaging invitation. Check your email for that invite it was sent the day you called. The tech remembers your case, by not resoldering the flyback and vertical ICs as the instructions said the FL231 has most likely blown again.

  • Sonny Berry
    Sonny Berry Jul 27, 2009

    They jsut contacted me and indicated that they had issued a full refund and would like to still assist you with your repairs for free, But you have to do the proceedures the way they indicate or the repair will not work. They are an honest company thats why they refunded your order amount and are willing to assist for free even though you didnt do all the required steps for the repair.

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I ordered a RCA Convergence Repair Kit with a soldering iron from www.TvRepairKits.com. The part came with no instructions as to how to install and they canot be reached by phone and do not return emails. The soldering gun came with no solder and when I went to the local Home Depot to buy solder saw the same solder gun for 1/2 the $9.95 this company charged me. Total RIPOFF

Posted on Jun 10, 2010

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