Why does my machine vacuum has very little suction while the there is no solution come out of the hand hose?

Check the suction from the hose for rge tools see if there is suction

also check to see if there is a obstruction on the short hose to the nozzle

Flip up the little cover on the clear nozzle on the front, insert the suction hose of the tool and twist to lock in place. Push the water hose onto the valve on the side of the machine.

Hi Marin, it's Jack at Dyson.

DC40 is a powerful mid-size Dyson upright vacuums, and we wouldn't expect you to have any concerns about performance on hard flooring or carpet. As long as the machine is used and maintained as described in the User guide we would not anticipate a change in performance, and we're on hand to help if Dyson owners need assistance.

It's important to note that for effective pickup, the cleaner head needs to form a close seal with the floor surface. Simply placing a hand under the cleaner head does not give an accurate idea of suction as you're not creating a seal, as you would be when you place your hand right across the end of the wand or hose. If you turn on and recline the vacuum, turn off the brush bar then lower the cleaner head onto something like a sheet of newspaper, you should see the newspaper held tightly against the soleplate by the vacuum's powerful suction.

We're keen to discuss this with you, and to help ensure your DC40 is working as well as it should be. Please email your full contact details to my colleagues at [email protected], and one of our experts will be in touch as soon as possible to provide further assistance.

Hello Can,

Go through this guide to help find the issue www.builtinvacuum.com/flowchrt.html. You should have suction without a filter. The bottom is on the unit, right? It needs to be air tight.

If the carpet cleaner won't "Extract" water from the carpet, try using the upholstery / hand tool. If you have suction there, your selector switch / knob is either in wrong position, or broken. There may also be a tear in the hose on the inside of the cleaner, or the waste tank is not sealing well.

Hello,

This is actually a very common problem that we see for repair on Dyson Vacuums. Usually what happens is that the vacuum doesn't loose suction like most people think. You can test this by feeling the suction power on the hose. If you have suction coming from here, then most likely the machine isn't clogged.

What happens is that the bottom soleplate on the vacuum cleaner can easily be re-installed the incorrect way. If this happens the brushes on the vacuum cleaner can not even hit the carpet, which makes the vacuum feel like it's not picking up, but when the suction is tested from the hose it has plenty.

We see a lot of Dysons come in for repair with this problem. The bottom plate is not flush with the rest of the vacuum cleaner. Here's a picture of what an improperly installed bottom soleplate looks like:



When the bottom plate is put back on the vacuum, you should make sure that the bottom plate (the purple colored part in the picture) is flush with the agitator housing tray (red part in the picture). If not, the brushes will not hit the carpeting, and the vacuum won't really pick up anything.

This is how a correctly installed bottom soleplate should look like:




This should be the first thing you should check on your vacuum cleaner as it's the easiest and most common solution. If this doesn't fix your Dyson, please just use the Clarification Request form, and let me know which exact Dyson model you have, and whether the vacuum has suction power from the hose, whether the brushes turn when set to the carpet setting, and how old the vacuum is. I'd be happy to try and further diagnosis the problem with you.

I hope that this was helpful to you. If it helped you, please be sure to rate the repair as helpful by clicking the thumbs up icons in the top right hand corner.

Thank you very much,

Chris J.
GoVacuum

Theres a little bendable neck that hose with suction plugs into. Thats the one thats clogged. You will have to fish it out by taking off the roller and clearing the clog.

Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101
ydtyd

you might have a leak on the suction side...perhaps the housing is not properly secured, or there is a **** in the black plastic hose.