Question about Sony Playstation 3 (PS3) Console

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All of a sudden, no sound on PS3, great pic though. Using HDMI cable...have checked all connections, reset PS3, etc. Still no sound! Guy from Sony said my HDMI cable(Monster) could be bad?! No sound, but great pic?! Really have no other tv to test HDMI cable.

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  • bamatami Jul 17, 2009

    I went to take the monster cable back this a.m. and all of a sudden, I have sound again! Can this happen if the PS3 gets too hot, or something? Thanks for your help!

  • bamatami Jul 17, 2009

    Well, we fixed it. After my last post, audio was only working on dvd's and not games. Bought a new HDMI cable and that still didn't fix problem. Called Sony back and he had me restore files and that fixed it! Who new?! I don't know why the tech last night didn't have me do that. Would've saved me a trip to Best Buy! Thanks again for your help!!

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I agree with the guy from Sony, the reason for this is the HDMI cable should support the transfer of audio and video over the same cable, if your only getting video over it, the cable could be defective, or its possible that you have another cable in the spot where speakers should go that is over riding the HDMI.

What exactly is the HDMI cable plugged into? Is it direct from TV to PS3?
If you have a stereo set lying around that supports HDMI - try having it run through that.
Is the TV muted? check if you can get sound while watching normal TV channels.
Worst comes to worst, use RCA Plugs remembering that the composite video is (yellow) and stereo audio is (white and red). You don't need to connect the composite video, but connect the stereo audio.


If this did not solve the problem, please leave a comment and I'll get back to you once I can =)

Posted on Jul 17, 2009

  • Ben Morris
    Ben Morris Jul 17, 2009

    This can happen if either the TV or the PS3 gets too hot. Hardware malfunctions and starts messing up, but generally there are built in safeguards to prevent the unit from malfunctioning such as shutting down the system. That way it doesn't get damaged by the heat.

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A lot of times you have to change the type of audio output from the ps3 to the tv, You might have the wrong output audio types selected.

Posted on Aug 12, 2009

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I had the same problem, great pic, no video for games. but would play dvds with sound. restored my system and bam it worked great!

Posted on Aug 12, 2009

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