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Miele WT2670 message on screen "waterproof system activated". How do I reset?

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I've just had this fault on this model, Its caused by a leak of water into the tray at the bottom, which activates a sensor to shut the water in flow off and thus prevent a flood. The fix is as for a posting by halldor to a question about the w4146 - ie.
Turn off and unplug, drain by the filter plug, lean the machine forward - the water flows out the bottom, plug in and it should work.
You do need to establish the cause of the leak first. Mine was a draw cord on some trousers dangling out of the door, thus preventing a proper seal, the water dribbled down the front and into the tray. Miele stated it could only be fixed by their service mechanics - I'd have had to wait 10 days!

Posted on Aug 01, 2009

  • 6 more comments 
  • ajsbsa Dec 07, 2010

    Brilliant advice worked a treat

  • ALsy933 Feb 04, 2011

    Ditto, worked first time and instantaneously

  • rustworker Feb 18, 2011

    Worked straight away for me too. Thank you.

  • moscowfix Apr 04, 2011

    THANK you, indeed!!! Worked stright away. :o)

  • stewartholfo Jul 02, 2011

    Thanks, that has just saved me a £105.00 call out!

  • Indian Hero Aug 26, 2011

    Perfect - worked beautifully - why don't Miele just tell you to do that in the first place!!

  • Kaja Feb 17, 2013

    It is the perfect advise, thank you very, very much!!!!

  • Matthew Clayton
    Matthew Clayton Oct 27, 2013

    Perfect, worked first time....last time I called the Engineer out and he was charging me as it was not a fault with the machine but a block in the drain pipe which was not covered by the warranty!! Thanks to this tip I now know what to do

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Worked for me too... thank you so much for your advice...

Posted on Mar 11, 2011

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1 Answer

I have a Miele W 2389. Message saying waterproof system has activated. Turn off stop ****. What does it mean?


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I just received this error message on my Miele W 1712 (Waterproof Fault). Prior to this I had an error message regarding the Drain outlet, so I opened the drain outlet and cleaned it. I think I might have opened it too quickly and therefore creating the (Waterproof Fault). The problem is that when you open the drain outlet too quickly the water runs into the bottom of the washing machine where some sensor lies and you get the (Waterproof Fault) error message on the display and not even turning off the machine will do anything to get rid of this annoying message.
1. Turn off the machine
2. Unplug it
3. Open the drain outlet and take out the plug.
4. Dry all the visible water with a cotton cloth.
5. Tilt the machine FORWARD and hold it until you see water gushing from underneath the machine.
6. Repeat this until you see no more water.
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8 VOILA no error message! I hope in your case :)

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Sometimes you can reset the error by unplugging power cord, however you should call immediately a technician, as using the appliance when there is a problem with the waterproof system, you can be seriously injured by electric shock.

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