Question about Televison & Video
Sorry to hear you had such a bad time with the new tv. I think first thing you should do is to let the store manager know what kind of work his people do and request they fix the poor installation. But I have a few things for you to check, First off when you get the "glow" it may be that the cable box is turned off but the tv is not, try to turn the set off at the set just to make sure. If this is the case then you can reprogram the cable box remote to also turn the tv off. Then try to plug the set in a different outlet just to remove that from the problem. I would also advise calling into Philps and ask them to send out a service tech due to your tv being under warranty. I hope you get a little better customer service this time, Good Luck
Posted on Jul 17, 2009
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Posted on Jan 02, 2017
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