Question about HP ScanJet 2400 Flatbed Scanner

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I'm getting a lamp error on my 2400. I followed the unplug and wait solution but that is not fixing the problem. Can I buy and fix the lamp myself or is thing fubar.

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Hello,

The lamp error is usually caused by dirty mirrors in the scanner. You need to take the cover off the unit and clean all of the mirrors with window cleaner. Allow about 5 minutes for the mirrors to dry and reassemble the scanner, power on and test. You should be good to go.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Jul 17, 2009

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