Question about Washing Machines

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My ASEA Cylinda 12000 washing machine rewmains washing on position 4 of the programme switch unless I move it manually a little further, at which point it behaves normally for the rest of the cycle. I replaced the programme switch, but the only effect was to spend a lot of money for nothing! Could the fault be with the thermostat, even though it appears to function normally (i.e. allows the water to heat to the desired temperature)?

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  • rogriv1 Jul 17, 2009

    Thank you for your very prompt reply.

    Drainage doesn't appear to b a problem; I don't know whether you know the ASEA Cylinda 12000; it's an old (1989) machine, non-electronic and absolutely bullet-proof,. The normal, so-called 'short' (it's long) wash is begun by turning the knob to pos. 3. It washes for a while there, the timer moves to pos. 4 where it washes a bit more, then turns the programme/timer switch about 3/16", at which point the machine adds more water, washes again for a very short time, then the timer moves another 1/8"+ and draining begins. It then rinses and drains twice, after which (pos. 5) yet another rinse and spinning and final pumping take place. Slow but thorough.

    Everything's normal, including heating to the set temperature if required (I have gas hot water and usually wash at about 30ºC [86ºF], so the machine adds cold water if I set the thermostat low and the hot water coming in is too high) till the timer gets to pos. 4: it continues washing as mentioned above, but now only moves about 1/8" and won't budge from there of its own accord, whether the water's hot or cold. When I turn the knob a little further, the machine immediately takes in more water and completes the rest of the programme, including all the rinses detailed above. You can see why I thought changing the programme/timer switch would fix it! There's no evidence at all of overheating, by the way.

    The drain hoses are perfect, no kinks etc. and the pump always pumps very strongly. Having replaced the programme switch, I can only think that the thermostat has some weird fault, but what is beyond me.

    I hope the above gives you a better picture.

  • rogriv1 Jul 17, 2009

    I hadn't of course thought of the solenoid and I'll certainly use my multimeter to check. I can't do it straight away, as I have an exceptionally small laundry with minimal space and can't manipulate the matching drier off and on again (it's held in locators on top of the washing machine) alone without doing myself or the appliances an injury, so I'll have to get help. I'll most happily leave positive feedback after that. I hope this isn't too unsatisfactory. Cheers, Roger.



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As you have already replaced the timer it certainly points towards another issues occuring during the cycle.

The program will stick if the heater isn't working, if the thermostat fails, if it can't fill up with cold water for the rinses, if it can't empty the water etc. There are many possible causes of this fault.

However, the common causes of a washing machine sticking are filling and emptying problems. As you seem to indicate that the machine is sticking when it comes to the end of a wash cycle and also that the machine is heating up properly the problem would seem to point more towards a drainage issue than a problem with the thermostat although sometimes these problems can occur in the cycle if the machine is overheating and this would indeed indicate a faulty thermostat.

If the washing machine can't drain the water out then it will stick on the rinses and not move on in the cycle. The possible problems here are blockages or pump failure. Blockages are the more likely explanation but pumps can fail also. Some washing machines have a filter at the front of the machine that can be checked for blockages. This filter can be found behind a removable kick panel at the base of the front. Remove this panel - drain the machine and check the filter.

In your case I would also be looking at checking the drainage behind the machine to ensure no blockage or pinched drainage hose. The hose should also sit loosly in the stand up as these machines require an airgap to drain properly.

If you feel that the machine is overheating the thermostat would be the next thing to check as the machine will be aborting mid cycle if this is the case.

Hope this helps. Please remember to rate my answer. Many Thanks.

Posted on Jul 17, 2009

  • Radio Code Pro
    Radio Code Pro Jul 17, 2009

    I still have reservations about the thermostat being at fault. My feeling is that this is related to a faulty soleniod on the water inlet valve which is not responding to the timer - yet the valve is opening when you turn the timer and force the contact. Have a look at the inlet valve and if you can test the solenoids with a multimmeter. Also check for clean contacts etc ........

    Fill valve

    The fill valve--which is about the size of a coffee cup--is sometimes also called a "water inlet valve." It controls the entry of hot and cold water into the machine. The valve has three major components:

    • A hot-water solenoid

    • A cold-water solenoid

    • A mixing valve body

    The inlet valve has three hoses connected to it, for :

    • The hot water from the house

    • The cold water from the house

    • The water directed into the washing machine's inner tub (either hot or cold, or both) to fill it with water

    When electricity flows to one or both solenoids, water flows through the valve into the washing machine's inner tub. When the electricity stops, the water also stops.

  • Radio Code Pro
    Radio Code Pro Jul 17, 2009

    Thats not a problem at all. I hope it points you to the fix!

    Feel free to rate only when your happy or post up the results of your investigation so we can look at it again if no fault obvious.

    Kind Regards.



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