Question about Maytag Neptune MAH5500B Front Load Washer

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My washer is making a buzzing sound and does not start making sound from where latch is will not release the door its staying locked . the code its showing is FL and DO.

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If you open the dispenser door on top of the washer, and feel around the front you should find a little green ripcord. pull on the cord until the door releases. most likely the wax motor in your door latch is fried.

Posted on Jul 17, 2009

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Hi,
"F22" is a door latch failure error code. At the beginning of the wash cycle the door will attempt to lock several times. If the latch fails to lock, the washer shuts down and the error code is displayed.

In some cases, the error code can also be displayed if the CCU goes bad. There is a door latch relay on the board that controls the door locking mechanism. The CCU is not serviceable and must be replaced if defective. In addition, make sure all the connector plugs between the CCU and door latch are connected and snug.

Thank you !!

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Sturdy little door, isn't it? Make sure you don't have extra water in the machine, as this will cause the door to not unlock. With that done,unplug your washer. If you can get the top of the machine off and reach down the front of the washer, you should see the latch mechanism. Push this down. Door should unlock. Now. Buy a new latch assemby.

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did you try unplugging it and plugging it back in to see if you can get it to reset? Would it buzz when you try to drain it? Does the door latch lock when it goes into the wash cycle? Usually the door latch locks when it goes into the wash cycle and stays locked. So it filled up, the door latch should lock, then should go into wash cycle. Then you said few minutes later it stops. How did you get the door open? reason i ask is Usually i would see the clothes get stuck inside the washer because the door latch is still locked when it stops. Was the door unlocked when it stoped. If so maybe something going on with the communication from the board to the door latch maybe. Did you try operatin the drain?

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I don't know how you could have got it into diagnostics mode by accident - - but here's how it goes . Hit the power button until there is NO display . Unplug and wait a minimum of 30 seconds , plug back in and within 30 seconds hit SIGNAL button then DELAY START button then SIGNAL button again then DELAY START button again. door should lock and display t01 It is now in test mode . There are 14 different test it can run through in this mode , but all we are trying to do is check for error codes now and maybe get you back to normal, So turn the knob one click clockwise and hit the START/PAUSE button and see if any error codes come up. To exit the diagnostic mode - hit signal button then delay start button then signal button then delay start button and you are out of service test mode and back to normal

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scott
newcastle on.

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