Our vacuum only runs on the high setting. It has a range of 350 - 1000. The vacuum has a dial-up piece to turn the motor to a higher setting. Again, the vacuum only runs on the 1000 setting. Any advice? Hard to fix? approx cost?
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I would recommend thoroughly cleaning all filters, most likely the high setting is overheating the motor and the thermal protection circuit is tripping. In other words, the motor isn't "breathing" well.
the dials refer to types of dirt.The higher the dial the heavier the dirt.This is for the auto shut off when the bag is full.The best setting is in the middle.If you are vacuuming up fine dust suck in some Kleenex before this will coat the bag and prevent premature shu toff.
Symbols..Question mark means "Put a bag in me", checkered light means : "Change me, I'm dirty"....pre-lit power light means: "You have Powaaa" to the unit and the thermostat light means the motor is too hot if it comes on, (most likely from a hose clog) and needs to cool down before the motor will run again. The settings on the control valve basically have to do with the auto shutoff when the bag needs changed. The lower the valve is turned, the more full the bag will get until it shuts off. Hope that helps!
Most likely the speed control board has failed. The solution for this is to replace the electronic unit unless you know of someone who can diagnose and repair circuit boards. The part is common and easily replaced for around $60. Miele's website can point you in the right direction for a service center, or tell me your zip code and I'll look it up for you.
Hi There, I have to say i do warranty repairs for Miele and own VacuumSpot.com.au and I have actually never heard of this before either. The miele SBD285 is basically a good quality 35mm floor tool have you tried using a different type of tool. Wessell Werk (german manufacturer) make tools for Nilfisk, Electrolux etc make a range of tools and you may find that a different one will work perfectly for you. I am not sure where you ive but highly likely your local vacuum store will sell a version like this one which is truly excellent
I'm assuming this is the Epic 6500 or similar model.
Detach the hose, turn vacuum on. If it runs, place palm of hand against inport hole. If it shuts off the problem is with either the control valve setting or the control valve assembly itself.
For cvs, turn dial on top of vacuum all the way to the largest dot, and try above test again. If that doesn't work, then it's the CVA. It needs to be cleaned or replaced, which is an in shop job. Fro repair, take it to the nearest Aerus Electrolux store. I recommend a full clean and service to remove any dust/dirt from the motor, fan assembly, and other internal parts.
Another problem, which relates to the dial setting, is that fine dust will quickly clog the pores of the bag, resulting in the machine "thinking" the bag is full. Turning the dial to the proper setting helps get the bag fuller. The middle setting is the normal setting, and is for areas without fine dust and sand.
Was it hot when you pressed "+" button? Did you check the filters(Hepa) or bag if clogged or suction path was blocked? Does it happen after it was cool down? From what you said, it seems none of the above. Only thing I can think of is circuit board. The mortor runs in variable speed. "+" increase the average voltage to the motor thus higher suction. PWM circuit in main pcb may not working correctly.
High priced vacuum cleaner like this shouldn't fail like this but it does. JMO.