Question about HP Photosmart 3210 Printer

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Problem with the ink reader/scanner.

Posted on Jul 17, 2009


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What do I do for a Oxc18a0401 failure

Hello and Welcome!

The error
Oxc18a0401 is mostly occurred in HP printers
To solve the error code
Oxc18a0401,Follow the given steps

  • Reset the printer without turning off the printer, disconnect the USB cable from the rear of the printer
  • Remove the cartridges from the printer
  • Wait for the 'Insert Cartridges' message to display on the control panel
  • Disconnect the power from the back of the printer
  • Now wait 60 seconds
  • Now reconnect the power If the product does not automatically turn on, press the Power button
  • Reinsert the cartridges, and then close any open doors on the printer.
  • If you receive a prompt to print a calibration page.Print it
  • Reconnect the USB cable to the port of the printer & then try printing again
Error will automatically remove.

Sir, If you find my solution helpful for you the your Rating as FIVE STARS will be esteemed.

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Dec 14, 2011 | HP Office Equipment & Supplies

1 Answer

Ink System Failure Oxc18a0401 happened after I installed a new yellow HP ink cartrage. Have gone through pressing buttons according to instructions and cannot find a solution.

The ink system can fail if the cartridges in the printer are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented. Follow these steps to check the cartridges thoroughly and resolve any issues you might find. Step one: Replace empty or low cartridges The error prevents you from checking ink levels using the HP software. However, this error can be caused by a low or empty cartridge. If the Ink Alert message displayed before the error occurred, replacing the cartridge might resolve the issue. Step two: Make sure the cartridges are installed correctly
  1. Turn on the product
  2. Lift the cartridge access door to open it.
  3. To remove the cartridge, press the tab on the front of the cartridge to release it, and then remove it from the slot.
    Do not leave the cartridges outside the printer longer than 30 minutes. Doing so can result in damage to both the printer and the cartridges.
  4. Examine the vent area, which is located on top of the cartridge, next to the HP logo. If an orange tab is attached to any cartridge, remove it.
  5. If any of the cartridges have clogged vents, use a pin to clean the vents.
  6. Using the colored shape icons for help, slide each cartridge into the correct empty slot, and then press down until the cartridge snaps firmly into place in the slot.
  7. Close the cartridge access door.
  8. Check the product control panel display.
Step three: Use the automatic printhead cleaning utility
REMARQUE: The automatic printhead cleaning utility is available only if you installed the HP software that came with your printer. Follow these steps to use the cleaning utility:
  1. Turn on the product, and then connect it to the computer.
  2. In the Windows system tray, double-click the HP Digital Imaging Monitor (DIM) icon ,HP Solution Center opens in a new window.
  3. In HP Solution Center, click Settings .
  4. Under Print Settings , click Printer Toolbox . The Printer Toolbox opens.
  5. Click Clean the Printhead , and then follow the on-screen instructions. The product prints a test page when the printhead cleaning completes.
  • If the print quality is acceptable on the test page then there is no need to continue to troubleshoot.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 04, 2011 | HP Photosmart 3310 Printer

1 Answer

Oxc18a0401 ink system has failed


The "Ink system failure" error is caused by air in the ink feed tubes. The happens if you allow the ink o fully run out of the cartridge and the printer sucks up air or you use a poorly filled ink cartridge with air bubbles. To clear the error you will need to perform a feed tube purge. This procedure takes about 10 minutes to complete. We have the step by step guide to do this posted on our web site at: This should get you back going.

I hope this helps, if so please rate our solution.

Corporate Computer

Jun 02, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Ink system failure error telling me to refer to printer documentation error 0xc18a006


The "Ink system failure" error is caused by air in the ink feed tubes, this happens if you use poorly filled cartridges or allow you cartridge to run all the way out. We have a step by step guide to purge the ink feed tubes posted on our web site at: This should get your printer back going in about 10 minutes.

I hope this helps, if so please rate our solution.

Corporate Computer

Jun 02, 2010 | HP Photosmart C6100 All-In-One Printer

1 Answer

A ink system failure has occured oxc18a0401 i have cleaned the ink tips but no joy please help ta


The 'ink system failure' error is caused by air in the ink feed tubes inside the printer. This problem is caused by either letting your ink run totally out in one or more cartridges or using poorly refilled cartridges. You will need to run a purge routine to flush the ink tubes of the air and clear the error message. We have an article posted on our web site at: that will walk you thru running the purge routine. It takes about 10 minutes to do but then your printer should be good as new.

I hope this helps, if so please rate our solution.

Corporate Computer

Apr 18, 2010 | HP Photosmart C6100 All-In-One Printer

1 Answer

HP c6150 all in one error message Oxc19acff Ink System Failure. Replaced Yellow ink cartridge an still receive error.

Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the power button to turn on the machine, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime ink through the system. There are instructions for doing this at

Jan 30, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

While using my HP C6280 printer it stopped working and the Ink System Failure oxc18a0401 appeared. It said to shut the printer off and turn it back on but this did not work. Prior to this error...

first off all disconnect the power cable from the surge protector or power stripe if any and connect it directly to the wall outlet

after that turn onn the printer try to make a copy

if you have solution center in your computer try to clean and allign the cartridges from the printer TOOL BOX in SOLUTION CENTER from your computer

still if it does not work follow the steps given in the url

and if still you get the same error it is the problem with the ink system so if your printer is in warranty call hp they will replace it for you

Oct 16, 2009 | HP Photosmart 3210 Printer

2 Answers

Ink system failure

HP Photosmart C7180 will not accept new '02' yellow ink cartridge and repeatedly states 'printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume.' This is the 2nd HP '02'yellow I've bought and it continues to say the same.

Sep 06, 2008 | HP Photosmart C7180 All-In-One InkJet...

3 Answers

HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306

I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

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