The on / off toggle power switch in back appears to have failed somehow. I turn it on I get nothing, if u switch it back and forth I see the blue power light in front flash briefly, thats all. So, right now its a 500 GB brick. Any ideas out there?? Could it be the power supply ? or just the switch..any ideas how to fix, or do I get another so I have a set of bookends???
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Re: Maxtor one touch 3 external drive
You can take out the drive and put it into a replacement USB enclosure. You can find these at most stores that sell computers. You will also need to pick up a special screw driver from a hardware store to get into the maxtor drive. (Take the drive in with you to make sure they get you the right size)
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Several things could be happening here:
1. your electronic controller in the hard case has failed.
2. you didn't properly disconnect the external hard drive in Windows > with the
"Safely Remove Hard ware and eject Media" in the task bar.
3. if you have a power supply to the USB drive it may have a damaged power connector or not supply proper power to the device.
The Maxtor One Touch has a sensor that will keep it shut off if no power AND USB (or Firewire) is not actively connected. When you boot your computer, the unit will power UP and shut off when you power-OFF or idle your computer.
First and foremost if you're getting power but not seeing the drive you likely have either a drive or enclosure circuitry failure.
If you have no power lights try a new power adapter.
If the drive has failed and you want the data back you will need a Data Recovery Pro to asist you, if the enclosure has failed it will be much simpler.
Step one take the drive enclosure to a PC shop(no offence to Mac techs but they stink at salvage efforts, must be too many years of promising nothing ever fails ;)). When you get there ask them to remove the hard drive from your Maxtor enclosure and pop it into a generic enclosure(looks cheap but the internals are identical in most cases). Then ask them to test the drive to see if it shows up, depending on how you formatted it they may need MacDisk to make it visable.
If it works, buy the enclosure and head home, you're done. Plug it into your Mac and go on with your day, no harm no foul.
If this fails to see the drive, then the Hard Drive itself is likely at fault, in this case reply to me with your Country, State and City and I will refer you to the closest Data Recovery Facuility with Mac capabilities to have your data retrieved,
Of course if the only data on it is still accesible on the computer and it's a dead drive, just buy a new external, head home and rerun the backups manually as in this case it's cheaper to chuck and replace the external than have it recovered.
I would attempt to connect the drive after the system has booted up. If the external drive is found and accessible copy the data to another drive. If the external refuses to be recognized, allow the drive to cool completely 2-3 hrs, place the unit in a freezer for 2-3 hrs and then try the procedure again. Often times when the drive units or platters within the HD begin to fail you get symptoms as you have described. Super cooling the drive sometimes allows you to remove the data. If not and the data contained within the drive is valuable to you there are software solutions as well as companies that specialize in the data recovery field.
The maxtor one touch hardrives generally have a 3 year warranty on them. If you have the orginal invoice for the same, I would suggest you to call maxtor and they can help you out on the same. The support information is available on the site below http://www.maxtor.com/en/main/support.html
The USB Isn,t supplying/providing enough Power to the device.
Search e-bay or similar for a 2 into 1 USB Cable.
Then power the unit with 2 USB Ports on the Computer.
2 x USB Into 2 x Sockets On P.C. 1 x Into Device Drive.
This will be enough power to operate the Device Correctly.
I,ve done this on several external Drives, never failed for Me.