Question about Cuisinart DLC-2011 PowerPrep Plus Food Processor

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When I turn on my cuisinart food processor, the light comes on and nothing happens... no motor sound or spinning

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Either locked motor or bad brushes in the motor.

Posted on Jul 17, 2009

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If it doesn't, test the motor - remove the work bowl and other parts completely. Plug the base in and turn it on, and use a pen to push in the dark grey or black button on top of the base - if it spins, the motor is still good - you may just need a replacement part. If it doesn't make a sound, it needs to be sent in to Cuisinart for repair.

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Remove the work bowl from the base of the food processor, and separate the bowl, lid, and pusher sleeve.
Plug the base into the wall outlet, turn the food processor ON, and then use a pen to press in the dark grey or black button on top of the base of the food processor - if you hear some kind of noise, then your motor is still good.
Put the work bowl on first, with the handle facing the front of the food processor.
Put the lid on, with the lid lined up with the handle of the work bowl.
Put the pusher sleeve in the lid, with the metal piece facing the front of the processor.
Your processor should now turn on.

If it doesn't call Cuisinart and see if you are still in-warranty (3-year warranty).

Good luck!

-Tha Mp3 Doctor (also loves Cuisinart)

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First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. If even one piece is out of place, the processor will not spin.

If it no longer spins, the motor has a problem.

Good luck!

-Tha Mp3 Doctor

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Cuisinart Food Processors – Motor Test

First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. If even one piece is out of place, the processor will not spin.

If it no longer spins, the motor has a problem.

Good luck!

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First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. If even one piece is out of place, the processor will not spin.

If it no longer spins, the motor has a problem.

Good luck!

-Tha Mp3 Doctor

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1 Answer

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Cuisinart Food Processors – Motor Test

First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. If even one piece is out of place, the processor will not spin.

If it no longer spins, the motor has a problem.

Good luck!

-Tha Mp3 Doctor

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Cuisinart Food Processors – Motor Test

First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. If even one piece is out of place, the processor will not spin.

If it no longer spins, the motor has a problem. (This one has a 20-year motor warranty)

Good luck!

-Tha Mp3 Doctor

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I went through the same thing...as it turns out, everything was locked into place but I had the handle in the back rather than the front where the sensor is. Good luck. I hope that helps you.

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