Question about AT&T Blackberry Curve 8300 Smartphone

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My phone has a continuous hour glass and I am

I am unable to use any of my phone services, and there is a continuous hour glass even after shutting the phone down and removing the battery. I have not been able to update my pharmacy program or access the program. I am unable to call out or receive calls

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The OS may need to be upgraded or reflash ....try this method

2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version. This is not supplied on your BlackBerry CD, Ref: 3 links to BlackBerry's download pages.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.

We are about to venture into the bowls of the beast. Windows is not suitable for this job, we are going to invoke the Command line interface with an option switch.
Windows XP: Start / Run... / Command

Windows Vista: Start / Command (type this into 'start search')

Posted on Jan 31, 2010

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