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When i plug my verbatim USB portable hard drive into my hp pavilion 501a windows xp it does not come up any where The lights are flashing on it but no icon on desk top and its not in my computer. I have no trouble using it on my laptop vista windows .I just carn't get it to come up on the xp

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  • Bev Denniss Jul 17, 2009

    When i turn computer off plug in verbatim&turn back on there is a portable G in my computer to open this it say's to insurt a disk.now when i go to admin tools ,computer manag. disk manag.i have Disk 2 removerable G with No media writen under neath it.If i right click to change Drive letter and Paths for G:0 the box comes up With a Picture of portable Disk Device and letter G. Now I do not Know what to do from Here.

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Greetings,

A couple of things could be wrong...

  1. There is a problem with the USB port on your Windows XP box
    Possible Solution: Plug the hard drive into another port to see if that helps.
  2. The USB drivers are not registering correctly
    Possible Solution: Plug in hard drive while computer is off and then boot with the hard drive connected and on.
    Possible Solution: Check for and remove the USB Mass Storage Device inside of device manager under the USB devices section
  3. Windows is having problems assigning it a drive letter
    Possible Solution: Go into device manager, administrative tools, computer management, disk management
    Check for the hard drive there. It might be listed without a drive letter. You should be able to right click on the partition for the drive and assign drive letter.
I hope this helps! Please let me know if you need clarification.

Best Regards,

Posted on Jul 17, 2009

  • Aaron Monello Jul 17, 2009

    It's good that you can see a drive letter for it. It almost sounds like XP does not like the format of the driver.
    Is it possible to move the files (to your vista computer) from the portable hard drive and try to format the drive on your XP box?

    If you can format it on the XP, the Vista machine will read it. Sounds wacky that this could happen but since it works on your Vista, that tells me there really isn't a problem with the drive.. the problem is with the XP box.. formatting the drive seems to be the easiest option as well as quickest to see if XP can see it ok.

    Comment back with your progress!



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