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Bill Washerlesky Posted on Apr 20, 2016

Every time my neighbor opens and closes their garage it opens mine and closes mine, how can I change the frequency

  • Geoff White
    Geoff White Apr 20, 2016

    Hi Bill Washerlesky, I want to help you with your question, but I need more information from you. Can you please add details in the comment box, make and model of opener?

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1 Answer

Peter Mays

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  • Contributor 6 Answers
  • Posted on Apr 20, 2016
Peter Mays
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Joined: Apr 20, 2016
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Most garage door controllers these days use a 'rolling code', which will change at every press.. But it sounds like both garage doors were unlucky enough to generate the same primary starting point.. Most builders will check that each door is running on its own code before
giving out the remotes at handover..
This is quickly fixed by re-running the setup program..
(If this is a new installation of units, you may've each been given the duplicate of each other's remote..
Most programming sequences are printed on the door opener, but if you still have the user guide, check the button press sequence & timing as some code/learn buttons require 6-10sec & others will flash..
Always replace with new batteries & avoid using the cheap everyday saver type because they'll quickly drain & flat batteries will cause most problems..

5 Related Answers

Anonymous

  • 98 Answers
  • Posted on Jan 03, 2009

SOURCE: Sears Craftsman 1/2Hp Garage Door Opener - Opens on its own

There are three causes for this problem:
1. a remote is sticking or is getting bumped (if the vacation lock is on and it still has phantom operation remotes are not the issue).
2. the logic board could be going bad (if you have the 315Mhz you have a newer operator so this is probably not your issue)
3. the wires to the wall button have a short. Try disconnecting the wall button wires from the operator. If this stopps the phantom operaton you might solve your issue by running new wires to your wall button.

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Anonymous

  • 3197 Answers
  • Posted on Jul 22, 2009

SOURCE: Universal garage door remote

I have a feeling your neighbor operated their door opener when you were programming your new clicker. Try erasing the memory of your opener and then program the clicker again making sure your neighbors do not operate theirs at the same time. To erase the memory hold the smart/learn button in for 10 seconds.

Anonymous

  • 3197 Answers
  • Posted on Aug 27, 2009

SOURCE: Garage door is opening when the neighbor open theirs with remot

You say you "setup the remote and the main box but doesn't solve." I think you mean you programmed the unit but I'm not sure. Anyway try holding the smart/learn button in for 10 seconds and this will erase the memory. None of the remotes should work. Now when you are sure the neighbor will not be using their opener, program your remotes. This may be what you did but I'm not sure.

Anonymous

  • 3197 Answers
  • Posted on Sep 12, 2009

SOURCE: Remote Control closes garage door but does not open

It sounds like a case of your keypad losing signal strength enough that it cannot transmit through the closed door. If a new battery doesn't do the job a new keypad will.

Anonymous

  • 3197 Answers
  • Posted on Jan 18, 2010

SOURCE: Quantum 3213. the door opener opens neighbors and visa versa

You can follow these instructions to change the code of yours. Might work for you.

NOTE: You must change the transmitter's code before programming the transmitter to the motor head unit.
The following steps describe the process to change a Quantum™ and Classicdrive™ security code.
This process only works fro transmitters with a GREEN LED and a "U" in their model number, such as "02-3047 2B U" or "02-3047 2B UH".
Changing the Transmitter Code
1. Press and hold the button on the transmitter that you want to change. The GREEN LED will flash once and then turn off.
2. Continue to hold the button until the GREEN LED begins to flash (approx. 10 seconds).
3. When the GREEN LED flashes, immediately release the button and then immediately press and hold the same button again. The GREEN LED will now come on steady.
4. Continue to hold the button until the GREEN LED begins to flash (approx. 5 seconds).
5. When the GREEN LED flashes, immediately release the button.
6. The code for this button has now been changed to a new randomly generated code. Do not push the button again until instructed in "Programming Transmitter to Power Head Unit".
7. You must now re-program this transmitter to the motor head unit. See "Programming Transmitter to Power Head Unit".
Programming Transmitter to Power Head Unit
1. Press the PROGRAM button located on the garage door motor head unit once. The PROGRAM STATUS light on the motor head unit will turn on and remain lit for one minute, indicating that it is ready to learn the Transmitter code.
2. Press the same button on transmitter as you did in "Changing Transmitter's Code" above. The PROGRAM STATUS light will turn off indicating a successful learn.
3. Press the same button on the Transmitter once more to operate the door.
4. If you are unsuccessful in programming the transmitter to the motor head unit of if the button does not operate the door or if you wish to program another button to operate a different door, you must change the transmitter's code.
Battery
If the LED does not turn on when button is pressed, replace battery.



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