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Tracey A Posted on Apr 19, 2016
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Hi, my handset has lost its connection to its base, cannot see how I re-connect it. help please

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Jesse Walters

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  • Expert 337 Answers
  • Posted on Apr 19, 2016
Jesse Walters
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Joined: Oct 20, 2008
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Usually just re-cradle the handset for a minute. otherwise cradle and unplug for a minute, then repower the base.

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0helpful
1answer

HOW DO I DEREGISTER MY BASE STATION?

If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.
To de-register all handsets:
Press and hold
FIND HANDSET
on the telephone base for about 10
seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET
.
Press and release
FIND HANDSET again. (You must press FIND HANDSET
while the IN USE light is still flashing. The IN USE light flashes for
approximately seven seconds.)
All system handsets show
CONNECTING...
The de-registration process
takes about 10 seconds to complete. All handsets show
NOT REGISTERED
when the de-registration completes.
If de-registration fails, you might need to reset the telephone and try again.
To reset:
Pick up the registered handset and then press
/FLASH
.
Press
OFF/CLEAR
and place the handset back in the telephone base.
-OR-
Unplug the power from the telephone base, then plug it back in.
note:
You cannot de-register a handset if any system handset is in use.

After de-registering, proceed with registering process:
If the handset screen does not show LOW BATTERY
or HANDSET X, you will need to charge the handset for at least five minutes before registering to the telephone base.
To register a handset:
Place the unregistered handset in the telephone base or charger. If
PRESS FIND HS 4 SEC ON BASE
does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.
On the telephone base, press and hold
FIND HANDSET
for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows
PLEASE WAIT...
and it takes about 10 seconds to complete the registration. The handset shows
HANDSET X REGISTERED
(X represents the handset number assigned)
and you hear a beep when the registration completes.
0helpful
2answers

Can not get the second handset to register to the base

This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck
9helpful
3answers

It said base no power

Remove then replace the batteries from the hand set. You should now get dial tojo.
1helpful
2answers

Can not rec a dial tone, phone states no link to base move closer


If “No link to base. Move closer to base, try again.” is displayed
even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both handsets and base unit nearby during registration.
• Follow steps 1–3 listed below. You have about 1 minute to complete them.
• Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger.
If you re-register the handset using the other handset’s extension number, the other handset will not function.
• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

1 Base unit: Press and hold [LOCATOR/INTERCOM] until a beep sounds.
• The CHARGE indicator flashes.

2 Base unit: Press the extension number [1] (handset symbol 1 ) or [2] (handset symbol 2) of the
handset which has lost the communication.

3 Handset: Press and hold [FLASH/CALL WAIT] until “Handset Registering” is displayed.
• When registration is complete, a beep sounds from the handset and the display shows the number.
• Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.


• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.
1helpful
2answers

How to connect additional unit to base unit special code ?

Hello. Here is how you do register your handset below, and a link to the manual its on page 46. The procedure depends on how many handsets you have. If you only had one handset follow the directions below. If you have more than one handset follow the second set.

On the handset push menu, then dial 0 0
On the base, push and hold down the locator/intercom button until the charge light flashes
Press OK on the handset, and it should automatically register in a few seconds.

On the handset push menu, then dial 0 0
On the base, press select until you see the intercom number you wish to register it to. Stop there and push the Call button until the charge light flashes
Push OK on the handset, and it should register

Hope this helps


http://service.us.panasonic.com/OPERMANPDF/KXTG5631.PDF
0helpful
1answer

TOO FAR FROM BASE

Hi! This may cure your problem!
Re-registering the handset
If “No link to base. Move closer
to base, try again.
” is displayed
even when the handset is near the base
unit, you may need to re-register the
handset to the base unit.
Important:
LMake sure the base unit is not being
used.
LHave the handset and base unit near
each other when re-registering the
handset.
LKX-TG5422 and KX-TG5423 only:
Confirm the extension number of the
handset which has lost its link to the
base by placing the handset on the base
unit or charger.
If you accidentally assign another
handset’s extension number to it, the
other extension will stop functioning.
1 Handset:
Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Registration” by pressing
{V} or {^}, then press {>}.
4 KX-TG5421 base unit:
Press and hold {HANDSET
LOCATOR
} until the CHARGE
indicator flashes.
KX-TG5422 base unit:
Press and hold the handset locator
button that corresponds to the handset
you want to re-register ({HANDSET
LOCATOR
1} or {HANDSET
LOCATOR
2}) until the CHARGE
indicator flashes.

Below is a link that will take you to the instruction manual for your phone.

http://www.phone-manuals.com/panasonic/KX-TG5422M.shtml

Hope this helps! Hal
0helpful
1answer
0helpful
3answers

Phone problem

I lost my manual for my GE 5.8 cordless gigahertz phone, and don't know how to program numbers in it. Can you please help me out?
0helpful
1answer

Phone problem

At the corded base set go to link handset go to 1 press flash/programm you will be asked to waiting for registration with handset, then go to handset go link base there also click on yes and again on flash/programm button you will be connected
2helpful
9answers

Lost comunication

I solved this problem with a RESET of the handset. Instructions from the Philips website: Please perform a reset of your device. You will not loose your recorded data (phonebook and personal settings are being kept). 1. Unplug the mains of the base station. 2. Remove one of the batteries of each handset. 3. Put the batteries back in and re-plug the mains of the base station.
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