Question about Sony Cyber-shot DSC-W70 Digital Camera

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Lens will not open when power on.

When I power on my lens does not open as it should. The screen remains black with a message telling me to "Turn the power off and on again."
And so I do, but that does not fix the problem.
When I power on it makes the noise as if the lens is opening, but never does.

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  • 300 Answers

Hi!
The lens are broken or got some sand or something inside so the lens cannot come out. Contact your local Sony service center. If they ask too much, feel free to contact me at toms.safranovs@gmail.com
I work in a Sony service center.

Tom

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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Dsc-P52 lens cover sticking


You need to go in and physically open the lens cover.
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I have a Canon PowerShot A430 camera. When I turn it on, the lens doesn't open and it shuts off. The message on the screen says " Lens error, restart camera." Please advise. Thanks


Hi,

The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
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Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
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Turn on the camera.
You can reset the Camera back to factory default by performing the following steps:
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Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

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I have a JVC camcorder and have had it fixed 3 times for the same problem, I would suggest setting it up for service. I am glad I bought the extra warranty with mine.

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CCD (imaging IC ) went bad and require replacement.

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Sony Cybershot Lens Stuck inside!!!


I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!

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Hello,
whille turning cuyber-shot ON, tapp the camera with other hand. if you put the lens side downward, this trick will work.

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i had this problem i turn my camera on the lens came out i turned them then my camera stop sayind lens error but now my pic is not clear

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tuen on camera then press display a few times. it sounds like the display is just turned off. the lens system should be open.

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