Microsoft Wireless Notebook Optical Mouse VSBX300008 Logo

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Posted on Jul 16, 2009
Answered by a Fixya Expert

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Microsoft 1023 Mouse

Had this mouse in my bag for over 6 months w/o use.
Bought a new laptop (reason why it wasn't used) plugged it in. Green light on USB receiver came on ok, but no red light on mouse itself.
Change battery. No change. Hit ht e"connect" button on the bottom of the mouse but nothing happened.
Any Ideas?

1 Answer

Lewis Fulkerson

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  • Expert 69 Answers
  • Posted on Jul 17, 2009
Lewis Fulkerson
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Joined: May 24, 2009
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I've had the same problem with a Microsoft wireless mouse. Ended up throwing it away and getting a new one. Chances are while in storage or being carried around, something has gone wrong. Also, if you kept the batteries in it while it was not in use, that can damage the circuitry (sometimes).

As an after thought, when you started the computer, did you see a message saying it was installing a new USB device or a new pointing device or a new user interface device? If not, then the computer is not finding the antenna and without the computer recognition you'll get no response from the mouse.

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This is not written in English. We are a North American we only speak English.

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