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HP does not recognize the DVD drive

In "My Computer" the DVD drive is no longer listed and I can't play DVD's. I have tried running the Microsoft Fixit for this but it says that my system is up to the Fixit's standards. I have tried manually editing the registry via the following:

Select {4D36E965-E325-11CE-BFC1-08002BE10318} at the end of the following path:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
In right pane select UpperFilters do an Edit/Delete
In right pane select LowerFilters do an Edit/Delete
Exit REGEDIT

But when I get to the end there is nothing that says UpperFilters or LowerFilters in the right pane.

I have also drived uninstalling the device in the device manager. It reinstalls and the computer recognizes it until I restart again. Currently it is not listed in the device manager.

Does anyone know what I can do?

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Probably the hard drive could have gone bad

Posted on Jul 17, 2009

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First use the following steps:

Use the following link, scroll a little and click on Fix It

http://support.microsoft.com/kb/314060

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