Question about Webcams

1 Answer

Phillips WebcamSPC900NC PC Camera

I have installed the software as instructed; webcam is lit, and therefore on, butwhen I try to connect to Windows messenger for a video chat, a message appears telling me that I should move this device to a controller that has more available bandwidth or to free bandwidth close the programs using the devices on the current controller. If the programs cannot be found, unplug one or more devices. The only device pluged in is the modem (speedtalk 330 ADSL)- using 75% bandwidth.
The receiver of the call can hear me, but not see me; I can neither see nor hear them.
The internet/modem providers say that the problem is with the software program.
Please advise me how to get your camera working.
Thank you.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers
Re: Phillips WebcamSPC900NC PC Camera

Normal 0 Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My funcam model DMVC300K won't work with windows 7. Driver not installed, and i have the cd that came with the camera. Help

Took from the FAQ on Phillips support page

At the time this webcam was designed, Windows Vista and Windows 7 operating systems did not exist yet.
Unfortunately, the internal hardware of the webcam does not match the requirements of these operating systems.
Therefore we cannot provide a software upgrade (driver upgrade) to support Windows Vista or Windows 7.
We apologize that we are not able to support you in this matter.

Jul 21, 2011 | Philips FunCam DMVC300K Webcam

1 Answer

Need driver for windows xp

Download the software from the link provided below.
A4Tech PK-635M driver

*pull out PC camera form your computer.
*open the downloaded file.
*Follow the on-screen instructions.
*When it's successfully installed, please restart your computer.
*After you have restarted the computer, connect Pc Camera to USB on your computer, Windows system prompt to find hardware and automatic install the corresponding driver successful.

Dec 21, 2010 | A4tech PK-635 Webcam

1 Answer

My web cam is showing a black screen i dont know what to do i have windows vista

How to troubleshoot Webcams in Windows Vista?

If you are having difficulty getting the webcam to work, review the tips about using a webcam, and then follow the troubleshooting actions in this article.
  • Do not enter standby and then wake the system immediately, before the power light turns yellow. If so, the webcam may not function correctly until the computer is restarted. To avoid this issue, allow the system to fully enter standby before waking up the system.
  • If you installed the webcam separately (it did not come with your Vista PC), make sure the webcam drivers and software are compatible with Windows Vista.
  • If you are using an external webcam, make sure you install any webcam software from the CD before you plug the webcam to your computer. Without the software, the webcam may not be recognized by your computer and this can cause error messages.
  • If the display is blank, the camera may have timed out. Turn the camera on again.
  • If the camera does not display Connected to computer, disconnect and then reconnect your camera.
  • Make sure the camera is set to Digital Camera in USB Configuration when trying to download images through some software.
  • Test your webcam in a different application to confirm if the issue is specific to that application. If the webcam functions properly in a different application, then contact the manufacturer of the video software for the latest drivers and for specific troubleshooting instructions.
  • If you have an external webcam, test it on another computer. If it functions properly on a different computer that has the same operating system, then you may need to install hardware drivers for your computer to work with the webcam.
  • If an external webcam fails to work on several computers, your webcam may be defective. Contact the webcam manufacturer for specific diagnostic information and troubleshooting instructions.
  • Your webcam may not work properly across some network firewalls. If you have trouble viewing or sending video to someone on another LAN or outside the network firewall, refer to the support information for the firewall or contact a network administrator for assistance.
  • Dial-up Internet connections often lack the data transfer capacity to handle both video and voice simultaneously. A broadband Internet connection is highly recommended for video messaging. Performance varies with dial-up connections.
  • For the best webcam experience, close all other applications and background tasks, and limit your Internet browsing or streaming to preserve bandwidth.

Step 1: Close all software before starting a new webcam session
Sometimes after you finish using the webcam in a software program, the program may not properly release the webcam for other activities in other applications, or even the same application. Sometimes you cannot use the webcam because it is being accessed by another program by default. So, if you are having a problem with your webcam, close the program you are using it in and then restart the same program or open a different program.
Step 2: Restart your PC
Sometimes, closing the software application that was using the webcam is not enough. Some webcam software cannot close the webcam for other applications to use later. When this happens, the webcam cannot be used by any other application until the computer is restarted.
Step 3: Select the webcam in your video viewing software list
Make sure USB 2.0 Camera or your Webcam is selected as the video input source in the software you are trying to use. The various software programs that can use the webcam use different terms for describing a video source and the option to select it can vary. Usually, camera, webcam, or video settings can be found in the preferences or properties pages for the software that uses the webcam.
If your PC includes a TV tuner, often the TV tuner is the default video input device. So, for example, if you are using Windows Live Messenger to have a video chat with your webcam, you need to select the your Webcam as the active input device because the TV tuner is the active video input device by default.
Example: Select webcam in Windows Live Messenger
To select the webcam as the default video input device in Windows Live Messenger:
1. Open Windows Live Messenger.
2. Click the arrow icon on the Windows Live Messenger toolbar.
3. Select Tools and then Audio and Video Setup .
4. Click Next, Next, and then Next again.
5. In the "Select a Webcam you would like to use" dropdown list, select the name that corresponds to the webcam that is installed on your PC (such as USB 2.0 Camera)
6. Click Finish.

Step 4: Download the latest drivers and updates for your webcam and your video software
Some webcams may not be recognized by some software programs unless you have the most recent drivers and updates for your webcam hardware and webcam video software. Also, if the video footage from your webcam is in a format not supported by your video software, you may need a third-party plug-in or utility to view or convert the video footage to a format supported by your webcam video software.
  • If you installed the webcam separately, go to the webcam manufacturer's website and download the latest drivers, updates, plug-ins, or conversion utilities for any webcam video software. Make sure the webcam drivers and software are compatible with Windows Vista!
  • If you are having problems getting the webcam to be recognized by video playing or editing software, go the software manufacturer web site to find and install any updates or patches.
  • Check Windows Update for any Vista-related drivers that may affect your webcam and your video software. Click the Start button, All Programs , and then Windows Update
Step 5: Make sure you have the correct Vista drivers installed
If you are having problems hearing sound or using your webcam, try the following steps.
Make sure you have installed the correct Vista drivers and not the generic sound driver in Windows. If you have installed the generic sound driver, uninstall the webcam video software and download and install this Vista sound driver, and then reinstall your webcam video software.
To update Windows Vista drivers:
  • Click the Start button, All Programs , and then click Windows Update . If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Click Check for updates .
  • To see if updated drivers are available, click View available updates . Windows Update will list any updated drivers that are available for devices installed in your computer.
  • If updates are available, click the driver that you want to install, and then click Install . Follow any onscreen instructions to finish installing the available drivers.
You may need to set up the sound settings in your instant messaging program or any other video webcam software you are using with your webcam. Refer to the Help information in your webcam software.

Aug 15, 2010 | Logitech Webcam

2 Answers

Veo advanced connect compatability issue with Vista

You will have to use the original software in Compatability mode

check out the link

Sep 05, 2009 | Veo Advanced Connect Webcam

4 Answers

How do i connect my webcam to my computer ?

just plug in the USB to USB hub connector in PC,then install the cd installer

Aug 05, 2009 | Logitech QuickCam Connect Webcam

2 Answers

Phillips webcam 300 nc wont work

Normal 0 You need to go to the manufactures site and download the XP or VISTA driver for the camera. Then follow the info below to install the program.

Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

Sep 23, 2008 | Philips SPC300NC Webcam

2 Answers

Veo connect webcam

select your camera and this will give you a list of possible drivers

Jun 20, 2008 | Veo Connect Webcam

2 Answers

Unable to set up my webcam

maybe you can take off your web cam first, don't make a connection with usb later. uninstall it , and restart your pc . install again without connect the camera. finish it and connect your camera again and if you still have problem you can visit this for find a new driver for windows vista



Mar 15, 2008 | Webcams

10 Answers

PC Camera Software

To all you who did not receive a cd for this web cam, you can download the driver here.

Feb 06, 2008 | Philips J44414

12 Answers

Phillips webcam model SIC 4750/27

I also have lost my CD for the Phillips SIC4750/27 we cam. I had my Windows Vista do a search for new harware, it found my cam and indentified it as a Sunplus EZcam III, and my computor installed the driver for it: ver. last updated 08/22/2002, and the camera seems to be working fine with this driver.

Dec 15, 2007 | Philips J44414

Not finding what you are looking for?
Webcams Logo

Related Topics:

704 people viewed this question

Ask a Question

Usually answered in minutes!

Top Webcams Experts

micky dee

Level 3 Expert

2602 Answers


Level 3 Expert

18258 Answers


Level 3 Expert

1061 Answers

Are you a Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides