Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Paper jam The printer states it has a paper jam when there is no jam. How do I get the printer to realize that there is no jam?

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HP Officejet 4315 paper jam. 01. Please remove the toner / catridge from the printer. 02. Carefully remove the jammed paper if any. 03. Please ensure that no small piece of paper got stuck in the roller. 04. Switch off the Desktop / Laptop and printer and reboot the systems once again. 05. See still the paperjam message / lights are blinking. If still the problem is there, please call the HP Printer Service Engineer to set right this problem. Do the following also to find out the solution. Call HP Customer Care Toll fee number, and you will find the solution. I f still the problem exists they will make a report and someone will contact you soon. They are good in after sales you can trust me on this. If the printer is under warranty, they will replace with a new Printer. Have a Nice day.

Posted on Jul 17, 2009

  • srk1955 Jul 17, 2009

    HP Officejet 4315 paper jam.

    01. Please remove the toner / catridge from the printer.
    02. Carefully remove the jammed paper if any.
    03. Please ensure that no small piece of paper got stuck in the roller.
    04. Switch off the Desktop / Laptop and printer and reboot the systems once again.
    05. See still the paperjam message / lights are blinking. If still the problem is there, please call the HP Printer Service Engineer to set right this problem.

    Do the following also to find out the solution.

    Call HP Customer Care Toll fee number, and you will find the solution. I f still the problem exists they will make a report and someone will contact you soon. They are good in after sales you can trust me on this. If the printer is under warranty, they will replace with a new Printer.

    Have a Nice day.

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SOURCE: Paper Jam

Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.

On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.

The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.

Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.

Posted on Feb 13, 2008

  • 214 Answers

SOURCE: Printer states System Error Clear paper jam but no paper is there

If you did have a jam and did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If youu don't find anything you may need to disassemble the printer to find it.

Posted on May 16, 2009

  • 256 Answers

SOURCE: Rear Paper Jam - No paper present.

Look for a small piece of paper that may be stuck in the switch indicating a paper jam.

Posted on Jun 01, 2009

  • 13433 Answers

SOURCE: paper jam ,no paper jam found Dell 1815dn

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

  • 8404 Answers

SOURCE: paper jam, but no paper inside

There is a sensor in all printers that report this error. It may be electrical (electric eye) or mechanical (roller connected to a sensitive switch (also electric)).

I am not intimately familiar with the innards of all printers currently in use, including yours. Still, I offer this advice.

Your printer is "jammed" because something is saying so. (What?) The roller and/or switch may be stuck in the 'jammed' position or the electric "eye" may be dirty or possibly there could be a short somewhere (I doubt it, but it is a possibility) Now think about this, the switch is very sensitive, it must be to detect the thickness of one sheet of paper. You will not see a lot of movement if it is mechanical.

Error messages are frequently generated by sensors (switchs of some kind) In your case, the sensor is closed (like turning on a light in the living room) and telling you the light is on in the living room, so to say.

Even though you have inspected the device closely, you must re-examine and find the sensor and clear it.

I hope this information helps you.

There will likely be other question catchers pick up your question and give you other advice. Try all the options you receive until you resolve the error.

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Posted on Dec 06, 2009

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paper ROLLERS to be turning and FORCE FEED A single sheet of paper through print rollers until it PULLS it through the printer and SEE if a scrap of paper comes out with sheet ? Let me know if this works ? Phil at palcando@yahoo.com

GOOD LUCK !!

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I solved the problem .. during the ignition printer I inserted a sheet of paper in the printer (side cartridge) while the rollers running. the printer has expelled the sheet and the problem is solved

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