Question about HP OfficeJet 4315 All-In-One InkJet Printer
HP Officejet 4315 paper jam. 01. Please remove the toner / catridge from the printer. 02. Carefully remove the jammed paper if any. 03. Please ensure that no small piece of paper got stuck in the roller. 04. Switch off the Desktop / Laptop and printer and reboot the systems once again. 05. See still the paperjam message / lights are blinking. If still the problem is there, please call the HP Printer Service Engineer to set right this problem. Do the following also to find out the solution. Call HP Customer Care Toll fee number, and you will find the solution. I f still the problem exists they will make a report and someone will contact you soon. They are good in after sales you can trust me on this. If the printer is under warranty, they will replace with a new Printer. Have a Nice day.
Posted on Jul 17, 2009
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Posted on Jan 02, 2017
SOURCE: Paper Jam
Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.
On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.
The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.
Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.
Posted on Feb 13, 2008
If you did have a jam and did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If youu don't find anything you may need to disassemble the printer to find it.
Posted on May 16, 2009
give this a try
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 12, 2009
SOURCE: paper jam, but no paper inside
There is a sensor in all printers that report this error. It may be electrical (electric eye) or mechanical (roller connected to a sensitive switch (also electric)).
I am not intimately familiar with the innards of all printers currently in use, including yours. Still, I offer this advice.
Your printer is "jammed" because something is saying so. (What?) The roller and/or switch may be stuck in the 'jammed' position or the electric "eye" may be dirty or possibly there could be a short somewhere (I doubt it, but it is a possibility) Now think about this, the switch is very sensitive, it must be to detect the thickness of one sheet of paper. You will not see a lot of movement if it is mechanical.
Error messages are frequently generated by sensors (switchs of some kind) In your case, the sensor is closed (like turning on a light in the living room) and telling you the light is on in the living room, so to say.
Even though you have inspected the device closely, you must re-examine and find the sensor and clear it.
I hope this information helps you.
There will likely be other question catchers pick up your question and give you other advice. Try all the options you receive until you resolve the error.
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Posted on Dec 06, 2009
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