Question about SanDisk Sansa e250 MP3 Player

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E260 frozen After updating the firmware on my E260, the unit attempted a re-start.  The only thing working is the blue ring.  I have tried holding the record button (for several minutes) to get it to go into the factory modes with no success.  My computer doesn't recognize it at all.  I have tried the firmware updater but it fails as well.  Help!!!

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Re: E260 frozen

I'd just unscrew the back to take the battery out and put it back in to reset everything

Posted on Nov 19, 2007

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Ive a e260 v2 . which ive had since 2009. I was very pleased with the player Someone said the other week that i should Update the Firmware . So i did download the firmware search and it uploaded it,...

Hi, it might not be from the firmware update that the volume gets low.It might be from the speaker already getting bad without you noticing it. you can replace the speaker too it might work out.

Also firmware update can cause it too. Updating with the wrong firmware ...

You can use the below link to know the right firmware update to use for you san disk sansa e260 mp3 player..e200 might work with yours..

1. Download the SANSA Updater from:

2. Install Updater

3. Plug in the SANSA e260

4. If it needs new firmware, it will tell you to download and install.

5. Follow directions on screen.

Hope it helped.

Have a nice day.

Feb 18, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa fuze at times freezes. I do not know why,


When the blue ring is illuminated, first try the RESET for the Sansa Fuze.
The player should NOT be connected to any other device:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.


When a RESET won't work or the player freezes again, UPDATE the firmware on the player in 2 steps.
The player should NOT be connected to any other device:

> step1: Enable MSC mode
1. Turn device OFF: when the player is frozen first perform step 1 and 2
of the RESET procedure:
1. Slide and hold the Power switch up for approximately 20
2. Release the Power switch.
2. Slide the Hold switch down to Lock (orange colored dot showing).

3. Press and hold the left button ( |<< ) while connecting the device to the PC.

> step 2 : UPDATE the firmware
Use next page for updating the firmware on the player.
There are 2 methods for updating, for Windows operating system the
updater ( method 1 ) should work:
Method 1; Use the Sansa Firmware Updater
Method 2: Use the update board / Sansa forum
Look in the Update page for the steps to follow.

Jul 20, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

I formatted the 16mb-format drive from my sansa e260 now the screen is blank and the blue lights comes on. My computer also doesnt see it. Any ideas on how to reinstall the firmware? Thanks Dumb...

Blue ring: Remove the back and push
softly but firmly on the Rubber rectangle above the battery hold battery in place and turn on(This is the Chipset For the screen, Black screen Blue ring ) and put the back on.

Jun 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sansa e260 v2 is frozen. I have rebooted many

Check to see if you have a boot file in one of the folders this is from starting the computer with the sansa connected if this doesn't work try to Reset All
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....
IF that doesn't work try to the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate I believe you already have the software/firmware

Apr 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk e260 froze after power up.

sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
After your device is plugged in, are you able to go to  "my computer" and see a drive folder that has your device on it.

Mar 01, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 firmware

Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.

Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 won't start - just blue light on click wheel...

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Jul 30, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

-Tha Mp3 Doctor

Sep 02, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Black screen blue ring

Try holding the Menu button for about 15 seconds.

Apr 01, 2007 | SanDisk Sansa e260 MP3 Player

5 Answers

Sansa e260 problem

It might just need to be reformatted. If you don't care about deleting and redownloading everything with songs and videos and pictures, too, then reformat it. Just plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. If this doesn't work, then call me to help you any further. Ask for Maxwell at 1-(239)-945-0583.

Jan 01, 2007 | SanDisk Sansa e200 MP3 Player

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