Question about GE (PSS26MSRSS) Side by Side Refrigerator

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My express thaw won't turn off

Now both fridge and freezer are 68. All food was a loss and even though I cleaned the interior (removing all shelving) it still smells aweful. The smell is coming from the vent blowing into the freezer(I think)... maybe the fridge too. I turned the whole thing off to clean...but after only 5 days it stopped working again and is starting to smell worse again. And, again, the express thaw (3.0lbs) light is stuck on.

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  • GE Master
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You have a bad main control board problem . Stuff a shelf in the refrigerator section with crumpled up newspaper and leave running ( the ink in the paper absorbes odor . Takes several days to eliminate .

Posted on Jul 17, 2009

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Freezer was thawed out and now the door won't close


please check the way you installed shelves and the way food is stored. Remove food and shelf and reassemble. It should fix your problem.
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Freezer turns of in cold weather


Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

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Turn off or unplug the refrigerator.
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Typically the fridge gets its cool air from the freezer via a vent. There is likely something blocking that vent like ice. Move your food to a cooler and turn off the fridge long enough for the ice to thaw (12-24 hours).
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I have a GE Profile model # TPX2451YEBS side by side fridge. Both sides are not cold on upper part. The food in fridge on top 2 shelves and door shelves is just cool. The frozen food in door...


Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

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I cleaned out my fridge completely today. Took all the shelves out, cleaned the interior, all the glass over a three hour period. The freezer is working just fine, the fresh food area is nice and dry but...


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