Question about Philips 42PF9630A 42 in. Plasma Television

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Menu Screen Keeps Coming up on the screen

My problem is pretty simple. The menu screen for my 42" Philips plasma TV keeps popping up on the screen. I press the menu button on the remote to exit, but the menu pops right back up after a couple seconds. I've tried unplugging the TV for the night hoping it would "reboot" when plugged back in.....didn't work. I thought maybe it was a problem in the remote, so I took the batteries out......still kept popping up. I'm out of ideas! HELP!

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  • brian_pop Jul 17, 2009

    I called Philips Tech support and they said that all it needed was a software update! Go to www.philips.com/support, click on software/drivers, then download the update to an COMPLETELY EMPTY memory stick. It's going to be a zipped file, so after the download, unzip it on the memory stick and remove the stick from the computer. Make sure the TV is OFF and insert the memory stick into the USB port. Turn the TV on and the update should start automatically. It didn't work for me the first time, it took me a couple times repeating the whole process, but it finally worked and my problem was solved!!

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  • 304 Answers

The most commom causes are One. There ia a stuck button on the tv itself. The Menu button. The membrane switch or the TACT switch is bad and needs to be replaced. The Main bd can also be bad.

Posted on Jul 17, 2009

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: 42" philips plasma, black screen and flashing red light

I did the same, replaced two bulging capacitors...cost me 2.00 for the capacitors and $20 for the desoldering/soldering tools. First time doing anything close to this with any electronics...tv works great now.

Posted on Dec 31, 2009

  • 2 Answers

SOURCE: Philips 42 wont turn on

I am having this same problem. I have "fixed" this problem twice by replacing 2 failed capacitors inside. The fix is pretty easy and the cost of the replacement parts is about $2.50. Unfortunately, the fix doesn't last. The first time, the TV worked again for about 6 months, but the 2nd time, when I replaced with higher grade capacitors, I only got another 2 weeks out of the TV. I think it's time to cut my losses and get a new set. Repair costs were estimated at $600. ...just not worth it.

Posted on Jul 11, 2010

19ken55
  • 426 Answers

SOURCE: my philips 42 plasma wont exit the menu

try turning it off and unplug then go again

Posted on Jan 23, 2011

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It could be dirt/dust has accumulated behind the buttons causing a false contact so it looks like a ghost is operating your tv making things appear and disappear.If this isn not the problem then there is a faulty component on the board where the buttons are located. If you are able to do the cleaning of the buttons yourself use a cleaner that de-greases as wel and make sure everything is bone dry before re-assembly. If not find a competant technician. Hope this helps.

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