Question about LG LRFD25850 French Door Refrigerator
LG 2 year old out of warranty with ice maker that has stopped working. This is an on again off again problem. Tech support initially told me how to switch off and on holding the reset to recycle the ice maker. Nothing seemed to work. Then suggested a repair company who said no point in coming out unless I arranged to replace the ice maker at $250.00.
Then weeks later the ice maker started working and has done for last 2 months. Now stopped again. LG tech support will not assist me to try any resets. All they will advise is use an independent LG service agent to come and fix or replace. I am not happy to spend $250 + on an almost new refrigerator.
Is this typical of LG?
Any ideas on what I can try doing as I have nothing to lose?
Similar problem. Occasionally my ice maker goes on the fritz. Usually I can turn off the ice maker and place a piece of newspaper over the freezer holes for overnight and it starts making ice when I turn it back on. This time that didn't work so I unplugged it this morning for 3 hours and put all the stuff in coolers. I opened all the doors and removed the freezer bin (just the bin maa'm, not the frame) so I was sure the water lines inside the fridge doors and sides would unfreeze. Plus side is the Fridge got a good cleaning. I just heard my first ice drop about a 1/2 hour ago.
Posted on Sep 08, 2009
I would first turn off the ice maker overnight. Then tap the bottom and get all the condensed water out. I use a towel and I have also taken the who mechanism off the door. Once the water is removed it won't freeze and lock up the arm. It has worked for me a few times.
Posted on Aug 03, 2009
Sorry to say this is typical for LG. Very little customer support and will never answer your request for support. About Your Message Type of Inquiry : Customer Service
Product Class : Appliances
Product Type : Refrigerators
Model Name/Number : LRTBC1825T
Your Message Message :
I am having a difficult time getting service
manuals or parts breakdowns for most or any of
your appliances. Please give me a contact so I
may by parts and view your service manuals.
Maytag and its group of Companies support the
customer. I think LG should also. I have about
16 websites and 4 of which sell and give advice
to the customers needing advice on repair and
parts. I would Like LG appliances to be a group
of dependable people that back up what they
sell. So visit my sites
while you are there go to the Maytag Service
Manuals Icon and see how easy it is to have
them service the customer. Thank Sea Breeze
You can get some support from http://appliancepartsse.blogspot.com/
I will help you because LG is not very helpful, Let me know and please rate me. It's important I get respect from my customers and friends. I also expect Lg to do the same, Thanks, Sea Breeze
Posted on Jul 30, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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