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My HE2 front loader was not draining and showing f21 checked for clogs and now it won't do anything

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“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 11, 2010

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Posted on Jan 02, 2017

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1 Answer

Where is the drain pump filter on kenmore HE2


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Nov 11, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My HE2 front loader has a problem draining. It will be "locked" after washing. It is either full of water still, or needs to go through an extra "rinse and spin" cycle to drain the...


Hi

This issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. First make sure that the drain is not clogged and remove clogs if present. If no visible lint is present then remove the lower front access panel to check the drain filter and drain pump for any clogs, you'll need to clean the drain filter and drain pump completely, if the issue returns then it is time for a new pump. Hope this helps... Please post back for any further assistance.
Daniel

Aug 28, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2Plus White Front Loader. Drain pump seems weak, wet clothes, and f-21 flashing..???


Hello & Welcome to FixYa

F21 error code is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

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Mar 07, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

It is blinking F21 and wont work I have cleaned the drain hose and water is going through the hose there are no clogs


Some times this happens if you are not using he2 detergent. This is sepical detergent for front loaders.

May 02, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2 Plus error code F21


F21 Is a slow or long drain.
Things to look for kinked drain hose, Plugged or obstructed drain hose, Possible pump filter screen clogged, Least unlikely is a drain pump failure.
The pump filter screen is the most common it gets plugged with lint, coins, hair etc. It can be cleaned by the owner however is is a very dirty messy job and if you are not very careful you can end up with water everywhere. If you want to attempt it let me know. If there is anything else I can do to help please let me know.

Mar 20, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

What is f21 on the kenmore he2


Hi,
"F21" is a Long Drain error. This occurs when the drain time exceeds 8 minutes. You will need to remove the bottom panel under the door by removing the two screws at the bottom edge of the panel. First, check the electrical connections to the drain pump and make sure the pump is running. Check the drain pump filter to make sure it is not clogged with debris. This is a very common problem. HINT: Before removing the drain pump filter, pull the drain hoses from the standpipe at the wall and use a shop vac to pull a vacuum on the drain hose to get rid of all residual water from the pump and drain lines. This is also a good way to get rid of minor clogs. If you do not own a shop vac, be prepared to lay down some old towels and soak up some water. There's quite a bit of residual water in the wash tub and lines (this is normal). In addition, check your drain hoses to make sure they are not clogged or kinked. If you check everything and still have the error code, replace the drain pump. Replacement parts can be found at searspartsdirect.com and repairclinic.com. Just type in your model number in the search menu. I hope this helps you.
pls rate my suggestion....

Jun 24, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Washer won't drain completely. All lights flashing. F21 code is flashing.


“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

May 24, 2009 | Kenmore HE2 Plus Front Load Washer

4 Answers

My kenmore he2 plus washer is showing f21


"F21" is a Long Drain error. This occurs when the drain time exceeds 8 minutes. You will need to remove the bottom panel under the door by removing the two screws at the bottom edge of the panel. First, check the electrical connections to the drain pump and make sure the pump is running. Check the drain pump filter to make sure it is not clogged with debris. This is a very common problem. HINT: Before removing the drain pump filter, pull the drain hoses from the standpipe at the wall and use a shop vac to pull a vacuum on the drain hose to get rid of all residual water from the pump and drain lines. This is also a good way to get rid of minor clogs. If you do not own a shop vac, be prepared to lay down some old towels and soak up some water. There's quite a bit of residual water in the wash tub and lines (this is normal). In addition, check your drain hoses to make sure they are not clogged or kinked. If you check everything and still have the error code, replace the drain pump. Replacement parts can be found at searspartsdirect.com and repairclinic.com. Just type in your model number in the search menu. I hope this helps you. If you require further assistance, please let me know.

Aug 16, 2008 | Washing Machines

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