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Whirlpool heat probe question - PLEASE HELP - URGENT!

Somebody please help! I have a question about the heat probe 819043. I just had a service technician here to put one of those probes in my whirlpool refrigerator. When it goes into the drain hole, I believe it touches a rubber part of the drain hole. My concern was that the probe would melt this rubber, causing unwanted damage. The technician insists that it wouldn't do this. He said the aluminum probe would not get as hot as the heating element. (By the way, he did not use the little piece of tubing that came with the part.) The probe is stuck pretty far into the drain hole. I'm really concerned about it melting things it shouldn't. Can anybody help me with this please???? I would really appreciate it!!!!

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  • Refrigerators Master
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It will be fine. It will only heat to about 65 degrees. Enough to keep the drain hole from freezing but not enough to damage. It is the factory recommended repair. Newer refrigerators come with it already installed. The extra part is used for different model fridges. If yours needed it he would have used it.

Posted on Jul 16, 2009

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Posted on Jan 02, 2017

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At times, there is water that freezes under the vegetable/fruit drawers that are at the bottom of the refrigerator. Also, at times there may be a thin layer of ice on the floor of the top freezer. I'm...


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