Question about Freecom (22842) CD-RW/DVD-ROM (Combo) Burner

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My 400gb freecom external hardrive won,t uncompress my files. i have recently reset my laptop back to factory settings. i dont know if this the cause of the prob but all i was ok b4. can you help please?

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  • patsyzara Apr 15, 2008

    I have the same problem all my photos are apparently lost - not much good. I changed my pc and now cannot open the files. I've tried to drag them onto the desktop but they just won't uncompress. I deleted the software from my old machine, but have reinstalled it and reconnected the hard drive to it, but still it won't work. Desperate now.

  • Zuna79 May 10, 2009

    Same. problem... I have compressed the files... But there is no method of uncompressing, Files are not in zip or rar format :-(



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Have you tried moving the files onto your laptop and uncompressing them there?

Did you have Winrar (or any other copressing software) installed on the laptop before you went back to factory settings? Are the compressed files on the external drive in the .zip or .rar (or another) file format?

Posted on Nov 19, 2007


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The chances are that you would have burnt the Power IC's, so there might not be any damage to the Hard Disk itself. you culd try buying a cheap External Enclosure at the closest IT store or moun the Hard drive on to a desktop computer. you should be able to retrive the data.

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I doubt that iTunes really moved/reorganized files on your computer.

iTunest may have created its own "Table Of Contents", presenting a "view" of all your files.

Open "My Computer" and open your external hard-drive.
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Open "My Documents". Open "My Music".
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If iTunes really did "reorganize" your files, there's no way to "go back", because "Windows System Restore" does not automatically created time-stamped backups of your 'My Documents' folder (nor of any external disk-drive -- where would it put that much data???).

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I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.

Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).

If you formatted the drive as FAT, re-format it as NTFS.

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Backup file in windows is being compressed the bytes from the original file. YOu don't need to worry unless everything doing good.

Please rate me solved if you like my solution.

Best regards,


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Have you tried to connect those drive individually and checked if they get detected when stand-alone? If they get detected stand-alone, install the Freedom software happen. Cheers

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