Question about Sharp AQUOS Blu-ray Disc Player

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BD-HP21U problems playing discs

Originally would not play any blu ray disc or dvd. After the latest firmware upgrade it now plays the blu ray discs but it still will not play normal DVDs.

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You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

Posted on Oct 06, 2009

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Posted on Jan 02, 2017

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Phillips BDP5100 not play BD (unknown disc) but DVD read and play no problem How can i do pls Help me ????


The player detects that the discs contains unauthorized copies of movie titles.

The disc is with a new format which is not yet supported by the player. Some newly released Blu-ray titles in the market apply new disc format which did not exist when the player was manufactured. This leads to playability problem with these discs. This is not a defect of the player and can possibly be solved by firmware upgrade.
The Philips technical team is constantly working on the firmware development to enable the player to play such discs. Installing the latest firmware in your player helps to ensure optimal playback performance. Please visit the support website of your player regularly to check out new firmware release.
Before you update, read the Firmware Upgrade Readme File on the Software and Drivers page. It contains information on playability resolution on discs of particular movie titles.


If the latest firmware is installed in the player and only one disc can't be played, there may be some problems with the disc. It may be defective/scratched.
Another possibility is that the lens of the player is dirty. Try cleaning the disc and the lens with a lens cleaning kit which is available at electronics stores

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It may need BD Profile 2.0 Some players will not play discs if this is not present. All new BD discs are BD Profile 2.0

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Bd hp210 will not play disc (sharp)


I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

Apr 26, 2010 | Sharp BD-HP21U Blu-Ray Player

1 Answer

I have a sharp bd-hp21u model blu-ray disc player. I am trying to use a brand new blu-ray disc. However, it will only play for 17 seconds and goes blank. What shd I do? It will play regualr dvd's.


Verify version of the firmware, if it is older then PN9062300, you will have to upgrade it. Newer version of the firmware can be found here. For instruction on upgrade procedure refer to the owner's manual.

Dec 28, 2009 | Sharp BD-HP21U Blu-Ray Player

1 Answer

Chronicles of Narnia. Lion,witch,wardrobe blu-ray won't play


Updated firmware last night (for the Bd370) and the main movie disc for Chronicles of Narnia: Lion,witch,wardrobe worked (after previously stalling). However, the bonus disc still doesn't work when I play it (just a blank screen). I traded the Blue-ray DVD from where I bought it for another one, and it made no difference. However, both Narnia discs played okay in the store on a Sharp blue-ray DVD/Tv combo.

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2 Answers

Samsung BD-P1500 will not play blu-ray discs


it seems that samsung is posting it's firm updates online @ samsung.com i had same problem with my BD-UP5000 its connected to the internet when i go to the menue to update on the bluray player it said i had the latest update went online and found a new firmware on there web site, check samsung web site

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I have a Samsung BD-P1000 Blu-Ray Disc Player that will not play Blu-Ray discs rented from BlockBusters in Calgary, Alberta, Canada. To Date, of all my 100 regular DVD, and approximately 25 owned Blu-Ray...


BD-P1000 Update Solution
The solution that worked for me: I went to www.samsung.com/ca and downloaded the Samsung BD-P1000 player's firmware update to my desktop. When opened, I was directed to"burn" a DVD on my computer. I then inserted the new DVD in my Blu-Ray player. The player automatically checked and confirmed player model number and registration and uploaded information from the DVD and the update was complete. The BD-P1000 then flawlessly played the rented Blu-Ray disc of "The Scorpion King".
Thank You Samsung!

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