I have a samsung g600, i ,managed to connect it to my pc before and it worked fine.I now have a laptop, i installed the software and the laptop still doesnt recognise when i connect my mobile, tried downloading the software from the samsung website but it doesnt work, tried rebooting my mobile, also didnt work and also tried going to setting, phone setting, usb and when i get there i cant select mass storage. This is getting really annoying, does anyone have any ideas?thanks
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When this happens, click Start and Control Panel. If you are in Category View, click Performance And Maintenance and then System. If you are using Classical View, double-click the System icon.
In the System Properties dialog box, click the Hardware tab and the Device Manager button. Next, look through the list of devices until you see Universal Serial Bus Controllers and click the plus (+) sign next to it. Double-click one of the USB Root Hub lines and click the Power Management tab in the USB Root Hub Properties dialog box. Click the Allow The Computer To Turn Off This Device To Save Power checkbox so it is unchecked. Click OK and restart your computer.
Try this, I had a the same problem as you guys + found this on a web
forum. Quite a frustrating problem to have, It fixes the phone, but
after a while you have to do this over again. I am wishing I never
bought this phone, even though the reviews were really great.
Unplug usb cable from phone
Type *#52828378# into phone
this comes up
1 Trace setting
2 OTA type setting
3 Serial test
4 TFS reset
select 3 serial test
this comes up
1 PPP UP
2 Serial download
3 Run TCK
Select 2 Serial download
Phone will reboot.
Once rebooted, connect usb cable and pc studio will now work.
You may need to download PC Studio from Samsung for your phone first and the phone is confused because its not installed. If you already have installed this app, remove and reinstall it as it may be a corrupted intallation. If all that fails call Samsung for further more specific help.
The Samsung software does not work properly with the G600 (take note Samsung) On your phone go to: Settings>phone settings>USB settings>Ask on connection. exit phone and when you plug in your usb it will ask what connection type, choose Mass Storage and it will appear on My Computer as a portable drive, you can drag and drop to folders. You may have to install the USB drivers from the disc or site, but it may work without.
What you have to do to put files on your computer or take them from your computer onto your phone is: go onto settings, onto phone settings, onto USB settings and chage it to either mass storage (if you want to put pictures, music and videos on) or media player (to just transfer music). Then plug in the USB cable that came with your phone into your computer/laptop and follow the instructions from there. NOTE: This only works with the Sampsung G600