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Is it recharging properly, might not be charged and is auto shutting down to save data.
Check your charger is working and the connection to the tab is good.
Bad fitting USB can cause failed charge.
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got same problem on my alcatel android phone. it has somethiing to do with heat sensor. I install toogle notification and put battery temperature as notification bar icon. whenever I used the phone for heavy app or charge it with hi-amp charger until it get above 38 degree, it will keep restarting. if it happend, no choice except remove battery until it cool back down.
Press and hold the power button for fifteen seconds or so. If it prompts whether you want to shut down, ignore it and keep the power button pressed until it shuts off. Release the button, then press and hold for a second or two until it starts to reboot. Does it reboot and operate normally now?
if restarting the PC doesn't make it work again see if HP have some drivers for it. If it's completely dead despite driver install and restart you may need a new touchpad. They rarely brake but it's not unknown. Installing a second hand or new touchpad (try ebay) requires a careful hand so get someone good with electronics to do it if you don't fancy it yourself.
The battery interface has broken away from main board at the limit stop. Requires trained tech to repair. You mentioned these are new.. Cf 18 have been discontinued for years. Are these cf19's
If you can't get it shut down, then try leaving it on but unplugged until the battery is completely dead. Hopefully when it is plugged back in and charged for a few minutes it should restart normally. If this doesn't work, then you should contact Blackberry Tech Support for your area, they are usually quite good to deal with, but I suggest contacting them by phone as email can be cumbersome and take several days to make progress. Their phone number for your country should be on the website. Obviously your playbook is still under warranty as it wasn't released more than a year ago.
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